Membership Experience & Growth Host

Everlast Gyms; Barrow-in-Furness; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Free gym membership

Colleague discount

Champions program eligibility

PT sessions outside hours

Training & development

Group Training experience

High-performance culture

Job summary

Everlast Gyms is seeking a Sales Host to grow our membership base and deliver outstanding member experiences. You will act as a brand ambassador, driving sales and supporting retention while welcoming guests and prospects with energy and professionalism.

You will conduct tailored tours, handle inquiries, and collaborate with the club team to meet sales targets and deliver exceptional service. This role suits someone passionate about fitness and sales, looking to develop in a fast-paced,

Qualifications

• Passion for fitness, customer service and sales.
• Strong communication and relationship-building skills.
• Positive, confident and outgoing personality.
• Target-driven with results focus.
• Strong organisational and administration skills.
• Independent and team-oriented.
• Flexible hours including weekends and Bank Holidays.
• Previous experience in sales, hospitality, retail, leisure or customer service.
• Experience working toward sales or performance targets.
• Knowledge of membership sales or customer retention principles.
• Experience using sales, booking or membership systems.

Responsibilities

• Deliver exceptional experiences that convert prospects into members
• Drive membership sales, renewals, upgrades and secondary spend
• Conduct tailored club tours based on individual fitness goals and needs
• Use questioning, rapport building and objection handling techniques
• Follow up enquiries and leads to maximise membership conversion
• Build strong relationships with members to improve retention and engagement
• Support the delivery of club sales and retention targets

Skills

Fitness passion

Customer service

Sales experience

Communication skills

Relationship building

Target driven

Organisational skills

Team player

Weekend availability

Sales targets

Tools

CRM systems

Job description

Everlast Gyms is seeking a Sales Host to grow our membership base and deliver outstanding member experiences. You will act as a brand ambassador, driving sales and supporting retention while welcoming guests and prospects with energy and professionalism.

You will conduct tailored tours, handle inquiries, and collaborate with the club team to meet sales targets and deliver exceptional service. This role suits someone passionate about fitness and sales, looking to develop in a fast-paced,