Membership Growth Host — Fitness Sales & Experience

Everlast Gyms; St Helens; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Free gym membership

20% colleague discount

Monthly Champions recognition program

Personal Training sessions outside of

Training and development opportunities

Group Training experiences

High-performance culture

Job summary

Everlast Gyms is seeking a Sales Host to deliver outstanding member experiences, drive membership growth and support retention within the club. You will act as a brand ambassador, engaging with members, guests and prospects to promote products and services that help members achieve their goals.

The role combines sales, customer service and operational support, with weekends and Bank Holidays required. Join a fast-growing fitness business focused on career progression and team success.

Qualifications

• Essential: Passion for fitness, customer service and sales.
• Essential: Strong communication and relationship-building skills.
• Essential: Positive, confident and outgoing personality.
• Essential: Target-driven with a desire to achieve results.
• Essential: Strong organisational and administration skills.
• Essential: Able to work independently and in a team.
• Essential: Flexible working hours, including weekends and Bank Holidays.
• Desirable: Previous experience in sales, hospitality, retail, leisure or customer service.
• Desirable: Experience working toward sales or performance targets.
• Desirable: Knowledge of membership sales or customer retention principles.
• Desirable: Experience using sales, booking or membership systems.

Responsibilities

• Deliver exceptional member experiences while driving membership growth and retention within the club.
• Act as a brand ambassador, supporting commercial goals while delivering service to members, guests and prospects.
• Convert prospects into members and drive renewals, upgrades and add-on opportunities.
• Conduct tailored club tours based on fitness goals and needs.
• Follow up enquiries to maximise membership conversion and retention.

Job description

Everlast Gyms is seeking a Sales Host to deliver outstanding member experiences, drive membership growth and support retention within the club. You will act as a brand ambassador, engaging with members, guests and prospects to promote products and services that help members achieve their goals.

The role combines sales, customer service and operational support, with weekends and Bank Holidays required. Join a fast-growing fitness business focused on career progression and team success.