Member-Focused Service Advisor | Flexible Hours

Yorkshire Building Society; Ledston; In loco; GBP 21.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday

Bonus

Pension

Healthcare

My Benefits

Descrizione del lavoro

Yorkshire Building Society is seeking a Customer Service Advisor at our Leeds Branch. You will greet customers, help with general transactions and assist with more complex queries across in-branch, phone, and online channels. You’ll contribute to a welcoming environment and support a wider area team.

We emphasise doing what’s right for members, flexible working options, and development opportunities within a supportive, inclusive culture.

Mansioni

• Greet customers and understand how we can help them with products and services
• Assist customers with general transactions and handle more complex queries across in-branch, phone, and online channels
• Collaborate with colleagues to deliver excellent customer care and a welcoming branch environment
• Participate in fraud and scam awareness sessions and other financial education initiatives for customers and the local community
• Support colleagues across the wider area by engaging with a network of branches

Descrizione del lavoro

Yorkshire Building Society is seeking a Customer Service Advisor at our Leeds Branch. You will greet customers, help with general transactions and assist with more complex queries across in-branch, phone, and online channels. You’ll contribute to a welcoming environment and support a wider area team.

We emphasise doing what’s right for members, flexible working options, and development opportunities within a supportive, inclusive culture.