Member-First Banking Advisor | Flexible Hours & Growth

Yorkshire Building Society; Hambleton; Vor Ort; GBP 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Holiday

Bonus

Pension

Healthcare

My Benefits

Zusammenfassung

Yorkshire Building Society is seeking a Customer Service Advisor to support members across branches, phone, and online channels. You’ll help members find suitable savings, mortgage, and other products while prioritising their needs and wellbeing.

No previous financial services experience is required. The role emphasises customer care, learning, and a supportive team environment, with clear paths for development and community engagement.

Qualifikationen

• No prior financial services experience required, just a positive mindset and values.
• Strong people skills with ability to listen and respond empathetically.
• Comfortable using digital tools and learning new systems.

Aufgaben

• Build meaningful relationships with members and help them choose suitable products and services.
• Communicate confidently across in-branch, phone, and online channels to support member accounts.
• Act with integrity and focus on doing what’s right for members, without sales targets.

Kenntnisse

Customer service

Relationship building

Clear communication

Empathy

Jobbeschreibung

Yorkshire Building Society is seeking a Customer Service Advisor to support members across branches, phone, and online channels. You’ll help members find suitable savings, mortgage, and other products while prioritising their needs and wellbeing.

No previous financial services experience is required. The role emphasises customer care, learning, and a supportive team environment, with clear paths for development and community engagement.