Meetings & Events Team Member

Leonardo Hotels; City Of London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hotel group in London is seeking a Meetings and Events Porter to ensure all event spaces are set to the highest standards. You will utilize your excellent communication skills to meet clients' needs while working within a vibrant team to create memorable experiences for guests. This hands-on position requires a can-do attitude and self-motivation. The company promotes an inclusive workplace where every individual is valued, offering numerous perks to its employees.

Benefits

Special rates on hotel rooms across the UK & Europe

Company-wide recognition scheme

Talent referral scheme

Thank You Week events and activities

Wellbeing Calendar

Ongoing job-related training programmes

Qualifications

• Must have great communication skills for greeting organisers and ensuring clients' needs are met.
• Self-motivated with the ability to work alone when required.
• Ability to work well in a team during large events.

Responsibilities

• Set up, refresh, and clear rooms to the high Leonardo standard.
• Meet clients' needs during busy events.
• Ensure a first-class experience for all guests.

Skills

Great communication skills

Self-motivated

Teamwork

Can-do attitude

Job description

As a Meetings and Events (M&E) Porter you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! This is a hands‑on position within the M&E department; with great attention to detail you'll be setting up, refreshing and clearing rooms to the high Leonardo standard! You'll work as part of a vibrant team to ensure all guests have a first‑class experience with us.

• Be yourself!
• Think on your feet to meet clients' needs- a great can‑do attitude is spot on!
• Have great communication skills: you'll be greeting organisers, ensuring guests' needs are met and working with others to achieve the department's KPIs
• Be self‑motivated and comfortable working alone at times
• Work well in a team during large events

Some of the perks you could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company‑wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job‑related training programmes with clear paths for progression

We're committed to creating a workplace where every individual‑regardless of background, identity, or lived experience‑is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us?

We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top‑notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!