Medical Secretary/PA | Manchester University NHS Foundation Trust

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent healthcare organization in Manchester is seeking an experienced administrator to provide comprehensive support to the Urology department. You will manage scheduling for clinics, handle inquiries from patients and staff, and maintain the consultant's diary. Ideal candidates will have previous administrative experience in healthcare, excellent communication skills, and a proactive approach to organization. This role ensures the smooth operation of the department and contributes to high-quality patient care.

Qualifications

• Experience in providing administrative support in a healthcare setting.
• Good communication skills to interact with patients and staff.
• Ability to manage a consultant's electronic diary effectively.

Responsibilities

• Provide comprehensive administrative and secretarial service.
• Manage patient inquiries and schedule clinics accordingly.
• Liaise closely with Consultants and other health professionals.

Job description

Overview

Working in a busy Urology department you will provide a comprehensive administrative and secretarial service to one or more members of the Consultant Medical staff and their unit or team.

You will make sure that clinics are fully utilised with the appropriate patients and manage the consultants new and follow up waiting lists. You will also be responsible for theatre scheduling and making sure that theatres are also fully utilised.

Responsibilities

• Take messages and telephone calls from patients and staff and deal with their inquiries, referring on where necessary.
• Prioritise and allocate work resulting from opening and actioning of mail.
• Manage Consultant’s electronic diary, providing accurate planning of meetings, Consultant’s activity, study leave etc.
• Close liaison with Consultant, General Practitioner and other Health Professionals.

About Manchester University NHS Foundation Trust (MFT)

MFT is one of the largest NHS Trusts in England with a turnover of over £3bn and is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Diversity & Candidate Information

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

We’re looking forward to hearing from you!

This advert closes on Monday 22 Sep 2025