Medical Secretary - MVCC Oncology Admin

East and North Hertfordshire Teaching NHS Trust; Greater London; On-site; GBP 4,000 - 6,000; Full time

Job summary

A healthcare provider in Greater London is seeking a Medical Secretary for the Oncology Admin department. The role involves managing administration for Consultant Oncologists, coordinating patient treatment, and maintaining medical records. Ideal candidates will possess secretarial qualifications, prior admin experience, and a capacity to work under pressure. The position also offers a High Cost Area Supplement and a commitment to work-life balance. We welcome diverse applicants.

Benefits

Flexible working patterns

High Cost Area Supplement

Qualifications

• Experience of working in a fast-paced, high volume environment.
• Experience of working with difficult customers and challenging situations.
• Previous oncology experience.

Responsibilities

• Co-ordinate and arrange treatment for the Cancer Centre's patients.
• Provide a central point of reference for the Cancer Centre.
• Handle enquiries from staff, patients, and relatives.

Skills

Secretarial and administration work

Ability to handle difficult customers

Teamwork

Autonomy

Education

5 Grade A-C GCE or equivalent, including English & Maths

RSA II in typing

AMSPAR

Job description

Go back East and North Hertfordshire Teaching NHS Trust

Medical Secretary - MVCC Oncology Admin

The closing date is 01 January 2026

We are recruiting for a Medical Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The key role of the Medical Secretary is to be responsible for the management of the administration of Consultant Oncologists, also in conjunction with other medical secretaries to assist in managing the work of other Consultant Oncologists and their teams.

You will need to co-ordinate and arrange treatment for the Cancer Centre's patients, and for ensuring the patients' medical records are properly maintained.

You will also be by dealing with patient queries over the phone and by email, processing and sending out patient letters, managing the patient pathway in line with Cancer Wait Times.

At the heart of everything we do are our core values:

• Include
• Respect
• Improve

Main duties of the job

To co-ordinate and arrange treatment for the Cancer Centre's patients, and for ensuring the patients 'medical records are properly maintained.

To provide a central point of reference for the Cancer Centre.

To manage constantly changing priorities and deadlines.

To handle enquiries from staff, patients and relatives.

To provide administrative and secretarial support to the consultants and their teams.

About us

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Job responsibilities

ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.

We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.

In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,314 and a maximum payment of £5,436 per annum pro rata.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person Specification

Qualifications / Training

• 5 Grade A-C GCE or equivalent, including English & Maths
• Secretarial e.g. RSA II in typing
• AMSPAR

Previous Experience

• Secretarial and administration work
• Previous experience of delivering high standard work in a fast-paced, high volume environment
• Experience of working both in a team and autonomously
• Experience of working with difficult customers and challenging situations
• Experience of working in a diverse environment, valuing equality for patients and staff
• Previous oncology experience
• Medical secretarial experience