Medical Secretary (Adoption Services)

West Suffolk NHS Foundation Trust; Ipswich; On-site; GBP 10,000 - 40,000; Full time

Job summary

A regional healthcare provider in Ipswich is seeking a Medical Secretary for Adoption Services. This role involves providing efficient secretarial support to Community Paediatricians and includes responsibilities such as coordinating appointments, overseeing clinic activities, and supervising support staff. The ideal candidate should possess RSA III Typing, strong computer skills, and the ability to work both independently and collaboratively. This position offers the chance to work in a supportive, high-quality care environment.

Qualifications

• Clear communication skills.
• Calmness under pressure.
• Friendly and helpful manner.
• Understanding of confidentiality issues.

Responsibilities

• Act as the main point of contact for communication.
• Coordinate and plan appointments and clinics.
• Oversee clinic activity and ensure accurate statistical information.
• Administer Adoption and Fostering medicals.
• Supervise and oversee support staff.
• Manage and prioritise own workload.
• Handle incoming correspondence and telephone enquiries.
• Maintain efficient filing for Medical Record Files.

Skills

RSA III Typing Word or equivalent

Proven computer literacy

Good standard of general education

Touch typing

Proficiency in Microsoft Office

Accurate keyboard skills

Ability to work independently

Ability to work as part of a team

Job description

The Medical Secretary (Adoption Services) position at West Suffolk NHS Foundation Trust involves providing efficient secretarial support to Community Paediatricians within the Integrated Community Paediatric Services (ICPS) in Ipswich. Key responsibilities include acting as the main point of contact for communication, coordinating and planning appointments and clinics, overseeing clinic activity, administering Adoption and Fostering medicals, and supervising support staff.

Responsibilities

• Act as the main point of contact for communication.
• Coordinate and plan appointments and clinics.
• Oversee clinic activity and ensure accurate statistical information.
• Administer Adoption and Fostering medicals.
• Supervise and oversee support staff.
• Manage and prioritise own workload.
• Handle incoming correspondence and telephone enquiries.
• Maintain efficient filing for Medical Record Files.

Qualifications

Essential qualifications include RSA III Typing Word or equivalent, proven computer literacy, and a good standard of general education. The role demands touch typing, proficiency in Microsoft Office, accurate keyboard skills, and the ability to work independently or as part of a team.

Personal Qualities

Clear communication skills, calmness under pressure, a friendly and helpful manner, and an understanding of confidentiality issues.

About the Trust

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings. The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children’s ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge. Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital. We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team. With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be. We promote a diverse and inclusive community where everyone's voice counts and you can #BeKnown for whoever you are.

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community. Join us. What will you #BeKnown for?