Medical Receptionist - EMIS trained

Aspire; Liverpool; On-site; GBP 10,000 - 40,000; Full time

Job summary

A medical recruitment agency in Liverpool is seeking a Medical Receptionist/Care Navigator to ensure smooth operations at a healthcare center. The role includes greeting patients, managing calls, and scheduling appointments, requiring strong communication and organizational skills. Ideal candidates will have experience in a healthcare setting and empathy toward patients. This permanent full-time position offers an hourly rate of £13.06.

Qualifications

• Previous experience working as a receptionist, preferably in a healthcare setting.
• Knowledge of medical terminology is advantageous.

Responsibilities

• Greeting and assisting patients at the reception desk.
• Scheduling appointments and maintaining the appointment system.
• Managing incoming calls and directing them to the appropriate departments.
• Collaborating with healthcare professionals to ensure effective patient care.

Skills

Strong communication and interpersonal skills

Excellent organizational abilities

Proficient computer skills

Ability to handle multiple tasks efficiently

Empathy and compassion towards patients

Job description

Medical Receptionist / Care Navigator (EMIS Trained)

Job Type: Permanent full-time hours

Hourly rate: £13.06

Hours: The working hours for this position are between 8:00 am and 6:30 pm. Additionally, you will be required to work one late night per week.

I am currently seeking a motivated individual to join our team as Care Navigator/Receptionist perm role at a fantastic medical centre. As a Care Navigator, you will play a vital role in ensuring a smooth and efficient operation of our centre. This is a versatile position that involves working both on reception and over the phone, as well as assisting with various tasks in the back of the medical centre.

Key Responsibilities

• Greeting and assisting patients at the reception desk.
• Managing incoming calls and directing them to the appropriate departments.
• Scheduling appointments and maintaining the appointment system.
• Assisting with administrative tasks, such as data entry and filing.
• Collaborating with healthcare professionals to ensure effective patient care.
• Providing general information to patients and addressing their inquiries.
• Maintaining a clean and organized reception area.

Requirements

• Previous experience working as a receptionist, preferably in a healthcare setting.
• Strong communication and interpersonal skills.
• Excellent organizational abilities with attention to detail.
• Proficient computer skills and familiarity with basic office software.
• Ability to handle multiple tasks efficiently in a fast‑paced environment.
• Empathy and compassion towards patients.
• Knowledge of medical terminology is advantageous.

Job Info

• Job Title: Medical Receptionist - EMIS trained
• Company: Aspire
• Location: Liverpool, Merseyside
• Sector: Medical, Pharmaceutical & Scientific
• Contract: Permanent
• Hours: Full Time

This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.