Medical Receptionist & Admin for GP Practice

NHS Scotland; Ayr; Hybrid; GBP 19,000 - 23,000; Full time

Job summary

Bankfield Medical Practice in Ayr is seeking a hospital–grade medical receptionist/administrator to join a driven team. The role requires strong communication and computer skills, with experience in healthcare desirable. You will be part of a supportive, confidential environment and assist with a range of admin duties.

Working hours are 37.5 per week, Monday to Friday, with a 3-month probation. Full training on GP IT systems will be provided as needed.

Qualifications

• Excellent written and verbal communication.
• Good computer skills and MS Office basics.
• Experience in a healthcare setting is advantageous.
• Excellent interpersonal and administrative skills.

Responsibilities

• Greet and assist patients at reception and on the phone.
• Make appointments and handle results.
• Process prescription requests.
• Scan clinical correspondence and manage admin tasks.
• Support clinical staff with delegated tasks.

Skills

Communication skills

Computer skills

Interpersonal skills

Attention to detail

Confidentiality

Education

SCQF Level 4

Tools

EMIS PCS

Docman 7

Job description

Bankfield Medical Practice in Ayr is seeking a hospital–grade medical receptionist/administrator to join a driven team. The role requires strong communication and computer skills, with experience in healthcare desirable. You will be part of a supportive, confidential environment and assist with a range of admin duties.

Working hours are 37.5 per week, Monday to Friday, with a 3-month probation. Full training on GP IT systems will be provided as needed.