Medical Secretary/Receptionist

Ayrshireandarrangp; Ayr; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

NHS Pension (where applicable)

Generous annual leave

Training and development

Job summary

The Cathcart Street Practice in Ayr is seeking an experienced Medical Secretary to join our busy clinic. This dual-role position combines medical secretarial duties with front-of-house reception, offering a varied workload and a patient-focused environment.

You will have excellent typing/IT skills, knowledge of medical terminology, and the ability to prioritise a busy workload. Experience with EMIS or SystmOne is desirable, and you will work 27 hours over three days.

Qualifications

• Proven ability to type and manage clinical correspondence.
• Strong organisational skills and ability to prioritise workload.
• Excellent communication and interpersonal skills.
• Experience with medical terminology and healthcare administration.
• Familiarity with clinical systems such as EMIS or SystmOne desirable.

Responsibilities

• Typing of clinical correspondence, referrals, and reports.
• Managing patient referrals and appointments.
• Liaising with hospitals, consultants, and other healthcare professionals.
• Maintaining accurate patient records and confidentiality.
• Managing incoming correspondence and supporting clinical team with admin tasks.
• Welcoming patients and handling front-of-house duties.
• Booking and managing appointments and answering telephone queries.
• Registering new patients and updating records.
• Processing prescriptions and general admin tasks.

Skills

Medical terminology

Organisational skills

IT skills

Communication skills

Reception experience

EMIS/SystmOne experience

Tools

EMIS

SystmOne

Job description

The Cathcart Street Practice
8 Cathcart Street
AYR
KA7 1BJ

Closing date – 28th August 2026

We are looking for an experienced, enthusiastic, and highly organised Medical Secretaryto join our friendly and busy practice. This is a dual-role position, combining medical secretarial responsibilities with front-of-house reception duties, making it ideal for someone who enjoys a varied workload and providing excellent patient care.

Hours:

27 hours over 3 days (Monday, Wednesday & Friday)

Key Responsibilities

Medical Secretary Duties

• Typing of clinical correspondence, referrals, and reports.
• Managing patient referrals and appointments.
• Liaising with hospitals, consultants, and other healthcare professionals.
• Maintaining accurate patient records and ensuring confidentiality at all times.
• Managing incoming correspondence and supporting the clinical team with administrative tasks.

Reception Duties

• Welcoming patients in a professional and friendly manner.
• Booking and managing appointments.
• Answering telephone calls and responding to patient enquiries.
• Registering new patients and updating patient records.
• Processing prescriptions and general administrative tasks.
• Ensuring the reception area remains organised and welcoming.

About You

The successful candidate will have:

• Previous experience as a Medical Secretarywithin a GP practice or healthcare setting (essential).
• Experience working on a busy reception desk.
• Excellent typing and IT skills.
• Knowledge of medical terminology.
• Strong organisational skills with the ability to prioritise workload.
• Excellent communication and interpersonal skills.
• A professional, compassionate, and patient-focused approach.
• The ability to work independently as well as part of a team.
• Experience with clinical systems such as EMIS, SystmOne, or similar is desirable.

What We Offer

• A supportive and friendly working environment.
• Ongoing training and development opportunities.
• Competitive salary.
• NHS Pension (where applicable).
• Generous annual leave entitlement.

If you are an experienced Medical Secretary looking for a varied role that combines secretarial and reception responsibilities, we would love to hear from you.