Medical Receptionist Vacancy

NHS Scotland; Glasgow; On-site; GBP 18,000 - 24,000; Part time

Job summary

Lightburn Medical Centre in Glasgow is seeking a competent, reliable receptionist to join our small, busy team. You will handle patient contact at reception and by phone, manage the appointment book, and support a busy GP practice with a range of administrative tasks.

Experience in an administrative role and strong customer service skills are advantageous; training will be provided for EMIS, DOCMAN and Microsoft Office.

Qualifications

• Experience in an administrative role is advantageous.
• Excellent communication and customer service skills are essential.
• Good computer literacy with ability to learn practice systems.

Responsibilities

• Deal with patients at reception and by telephone.
• Manage the appointment book and signpost patients to services.
• Process prescriptions, mail and other administrative tasks as required.
• File results and support other administrative duties as needed.

Skills

Communication skills

Customer service

Computer literate

EMIS

DOCMAN

Microsoft Office

Tools

EMIS

DOCMAN

Microsoft Office

Job description

Dr McCallum, Dr Gardiner & Dr MacKay's Practice - Lightburn Medical Centre

Dr McCallum, Gardiner & MacKay's PracticeLightburn Medical Centre930 Carntyne RoadGLASGOW G32 6NB

Our busy, friendly GP Practice, based in Lightburn Medical Centre in Carntyne, in the east end of Glasgow, are looking for a competent, reliable individual to join our small hardworking and supportive reception team.

This is a varied, fast paced environment requiring an individual with excellent communication and customer service skills and be computer literate.

Experience in an administrative role and working with the public would be advantageous.

Our practice uses EMIS and DOCMAN and Microsoft Office Packages. A working knowledge of these computer systems would be helpful, but training will be provided.

This post is 30-36 hours a week, working Monday to Friday. Our practice starting times are from 8am to 6pm, which would require early morning and late evening cover. Flexibility may be necessary to cover holidays and last minute sickness.

Salary dependant on experience.

The role will include dealing with patients at reception and by telephone, managing the appointment book, filing results, signposting patients to appropriate services, processing a large amount of prescriptions, mail and other administrative services as required.