Medical Receptionist

NHS; Metropolitan Borough of Solihull; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare organization is seeking a motivated Medical Receptionist to assist patients and support the practice team. This part-time position involves booking appointments, managing queries, and performing general administrative tasks. While experience in GP work is beneficial, training will be provided. The starting pay is £12.30 per hour, with the possibility of increases after probation.

Qualifications

• Experience preferred but not essential as training will be given.
• Need to be able to work under pressure and stay calm.
• Experience of GP work but not essential.

Responsibilities

• Receive, assist and direct patients in accessing services.
• Provide assistance to the Practice team and create a positive image.

Job description

We are recruiting for a Medical Receptionist in a very busy forward thinking, high achieving practice. If you are motivated and can work under a level of pressure then you are just what we are looking for.

Main duties of the job

The main duties of the role will be on Reception, answering the telephone, dealing with patients requests and queries via face to face, telephone, email, online triage. Booking appointments, issuing and dealing with prescription requests, liaising with external organisations and general admin work

About us

We have 5 GPs, 2 Nurses and a HCA, Phlebotomist and 10 other receptionists who you will work alongside. We are a training practice and have regular medical students. We also have attached support staff including a care co ordinator, social prescriber, clinical pharmacists, pharmacy technician, ANP\'s and Mental Health practitioner

Our reception team are very motivated and friendly and support each other

Job responsibilities

JOB TITLE: RECEPTIONIST

HOURS: 12 Hrs/week to include 2 evenings until 6.30

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Full Job description is not available

Person Specification

Experience

• Experience preferred but not essential as training will be given
• Need to be able to work under pressure and stay calm
• Experience of GP work but not essential

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£12.30 an hour to start, increasing after probation period