medical receptionist

NHS; Bradford; On-site; GBP 10,000 - 40,000; Part time

Job summary

A medical practice in Bradford is seeking a part-time medical receptionist to support the practice team and assist patients. Responsibilities include managing patient inquiries, handling prescriptions, and maintaining records. The ideal candidate should be multilingual, possess strong communication and typing skills, and have a caring attitude towards patients. This position is ideal for someone who is versatile and can thrive both independently and as part of a team.

Qualifications

• Multilingual, able to communicate well in verbal and written forms.
• Experience in handling tasks efficiently and effectively.
• Ability to maintain a positive and friendly image to patients.

Responsibilities

• Receive, assist and direct patients smoothly.
• Provide general assistance to the practice team.
• Ensure patient confidentiality is maintained.

Skills

Multilingual

Good communication skills (verbal and written)

Good typing skills

Experience of Microsoft packages

Pleasant and caring attitude

Teamwork

Ability to multi-task

Job description

Job Summary

• Medical receptionist in a busy inner city practice.
• To have a thorough knowledge of all practice procedures
• To work in accordance of written protocols
• Pulling/filing notes for surgeries and updating as necessary
• Filing post in medical records
• Fax and photocopy as requested

Main Duties of the Job

• Answering the telephone and conveying messages
• Accepting requests for repeat prescriptions, checking the fax and prescription box for repeat prescription requests
• Sorting the mail
• Filing hospital letters and any other relevant documents in patients' notes and refiling notes after use
• Receiving patients, consulting with members of practice team
• Handing completed repeat prescriptions to patient and checking names and address.
• Process appointment requests for today/future appointments from patients by telephone and in person.
• Deal with visits/requests
• Registrations of new patients computer data entry and medical records.
• Process patients changes of address computer data and medical records (have knowledge of practice area)
• Process repeat prescription requests in accordance with practice guidelines.
• Downloading of letters NHS mail.
• Referrals, E referrals , word referrals.
• Tasks
• GP/Patient queries.
• Read coding
• Have working knowledge of telephone manners, hold a excellent telephone manner.
• Be aware of patient confidentiality at all times.

About Us

Peel Park Surgery is an inner city Practice set in the middle of the city of Bradford. The practice serves over 3000 patients and is housed in a health centre premises with all the usual facilities for contemporary General Practice, including wheelchair access and disabled parking.

There is a comprehensive Primary Health Care Team and also many other added facilities under NHS.

The Practice offers a full general practice service and run specialist clinics for children and pregnant women, diabetes and asthma, Family planning clinics, Travel vaccinations, Childhood immunisations, Smoking cessation, Elderly health checks, Cervical cytology and Health services.

The practice is a local provider for Minor surgery/joint injections, ECG, 24hour BP, Spirometry, diabetes management and in house social prescribers and care co‑ordinators.

The Practice operates under a Personal Medical Services contract with NHS England.

Details

Date posted: 05 December 2025

Pay scheme: Other

Salary: Depending on experience non applicable

Contract: Fixed term

Duration: 12 months

Working pattern: Part‑time

Reference number: A3188‑25‑0000

Job location: 17 Lowther Street, Bradford, West Yorkshire, BD2 4RA

Job Responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Person Specification — Essential

• multilingual
• Good communication skills verbal and written
• Good typing skills
• experience of microsoft packages
• Pleasant and caring attitude towards patients and staff
• Able to work as a part of a team and also independently
• Must be able to multi task

Person Specification — Desirable

• Good IT skills,
• Able to self motivate
• Able to navigate themselves through scenarios
• Self reliant
• work independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

Name: Peel Park Surgery

Address: 17 Lowther Street, Bradford, West Yorkshire, BD2 4RA

Employer Website

https://www.peelparksurgery.co.uk