Medical Malpractice Insurance Account Executive

Polkadotfrog; Ipswich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic insurance brokerage in Ipswich is seeking an enthusiastic individual for a customer service role focused on assisting clients in the beauty and aesthetics sectors. Ideal candidates will have a passion for customer service and an eagerness to learn. You'll join a supportive team, ensuring an exceptional client experience while growing your career in the insurance industry.

Qualifications

• Passion for Customer Service.
• Ability to adapt quickly and willingness to learn.
• Good general insurance background or eagerness to enter the insurance industry.

Responsibilities

• Assist existing customers with policy amendments.
• Help customers during renewal, checking for any changes.
• Provide quotes and support for client inquiries.

Skills

Customer Service

Listening

Communication

Job description

Overview

the role. Working within an innovative and rapidly growing Commercial Insurance Broker in Ipswich, this is an insurance job like no other with a complete focus on the customer experience and their satisfaction.

Responsibilities

You will be part of a small medical malpractice team with a focus on assisting existing customers, mainly in the beauty and aesthetics arenas. They may need to make any amendments to their policies, change their details/address or assist them when it comes to renewal time to check if anything has changed and anything else a customer might need from you and offer quotes etc.

Team

You will be joining a team various degrees of experience, but who are all there to help each other and to make sure the client experience and your own work experience are second to none.

Why you should apply

This role provides a fantastic opportunity to grow your career within a dynamic and supportive team. You'll have access to cutting-edge tools, expert training, and a structured workflow to help you succeed. You will focus on building meaningful customer relationships and delivering excellent service. Plus, you'll be joining a forward-thinking company that values teamwork, integrity, and exceptional customer care.

What we're looking for

Someone with a passion for Customer Service, a willingness to learn and able to adapt quickly. Commercial Insurance experience would be a distinct advantage, but a good general insurance background or the eagerness to get into the insurance industry would also be considered. You need to be a good listener and communicator, lots of clients will be small businesses so you need to be patient and explain policies clearly. You must have a team mentality and be engaged as well as being professional and supportive.

INDH

At polkadotfrog, we are dedicated to ensuring both client and candidate satisfaction. We value inclusivity and welcome requests for reasonable adjustments, whether for accessibility or information in an alternative format.

Our Specialist Consultants bring expertise, passion, and dedication to delivering a professional, personalised, and quality service. Our mission is simple to create positive relationships, built on honesty, transparency, and thoughtfulness, for both employers and job seekers.