Medical Administrator

JobStart Scheme; Ballynahinch; On-site; GBP 60,000 - 80,000; Part time

Job summary

A local healthcare provider in Ballynahinch seeks an Administrative Support role to assist in achieving surgery objectives. The position includes clerical duties, patient interaction, and maintaining efficient operations. Candidates should have excellent communication skills, proficiency in Microsoft Office, and possess at least 5 GCSEs including English and Mathematics. Flexible working hours up to 25 per week are available.

Responsibilities

• Open, sort and distribute incoming post.
• Scanning, faxing, typing, and photocopying as required.
• Dispatch outgoing post.
• Assist in preparing patient letters for posting.
• File, retrieve, and re-file records.
• Book appointments for patients.
• Divert calls and take messages.
• Respond to queries from patients and visitors at reception.
• Ensure reception and waiting areas are neat and tidy.
• Be the link between patients and other members of the Surgery team.

Skills

Excellent communication and interpersonal skills

Proven experience of Microsoft Office applications

Ability to work flexibly as part of a team

Resourceful and use own initiative

Ability to work under pressure

Ability to ensure confidentiality

Experience in dealing with members of the public

Education

5 GCSE passes at Grade C or above including English and Mathematics

Job description

THE EMPLOYER IS: SAINTFIELD MEDICAL PRACTICEThe role involves supporting the Surgery in achieving its aims and corporate objectives by performing administrative and clerical duties with competence and efficiency. The postholder serves as a key point of contact for patients, facilitating communication between patients, doctors, and other healthcare professionals. Responsibilities include receiving, assisting, and directing patients to the appropriate services or healthcare professionals in a courteous, effective, and efficient manner. The individual is expected to provide general assistance to the Surgery team while maintaining a positive and friendly image to patients and visitors, whether in person or over the phone. This position reports directly to the Practice Manager.

Responsibilities

• Open, sort and distribute incoming post as per Surgery procedures.
• Scanning, faxing, typing and photocopying as required.
• Dispatch outgoing post.
• Assist in preparing patient letters for posting.
• File, retrieve and re-file records as required ensuring strict numerical order is adhered to.
• Book appointments for patients ensuring sufficient information is recorded to identify patient/medical needs.
• Divert calls and take messages as appropriate ensuring accuracy of detail and prompt appropriate delivery.
• Respond to all queries and requests for assistance from patients and visitors at reception in an efficient and courteous manner.
• Ensure reception and waiting areas are neat and tidy.
• Be the link between patients and other members of the Surgery team.

Skills and Qualifications

• Excellent communication and interpersonal skills.
• Proven experience of Microsoft Office applications.
• Ability to work flexibly as part of a team.
• Be resourceful and use own initiative, judgement and common sense.
• Ability to work under pressure in a very busy environment.
• Ability to ensure confidentiality is maintained at all times.
• 5 GCSE passes (or equivalent) at Grade C or above including English and Mathematics.
• Experience in dealing with members of the public.

Further Information

The Employer is: SAINTFIELD MEDICAL PRACTICEJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.