Media Operations Manager

Greene King Corporate - BRA_001; Burton upon Trent; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading hospitality company in the UK is seeking a Media Operations Manager to oversee and enhance media channels. The successful candidate will manage cross-channel initiatives, drive media measurement, and collaborate with various stakeholders to support growth across the organization. With a strong emphasis on campaign management and project execution, this role requires a proactive and confident communicator who can simplify complex media concepts. Competitive salary and numerous employee perks are included.

Benefits

Competitive salary

Career development opportunities

Employee discounts on food and drink

Mental health and legal support

Discounted stays at Greene King Inns and hotels

Refer a friend bonuses

Wagestream access

Retail discounts

Qualifications

• At least 5 years of experience in cross-channel media campaign management.
• Proven ability to lead and execute projects to high standards.
• Strong ability to express complex media concepts simply.

Responsibilities

• Support the Head of Media in delivering cross-channel initiatives.
• Coordinate with agencies for best practices.
• Manage media reporting processes and unified infrastructure.

Skills

Cross-channel campaign management

Media measurement

Stakeholder management

Project management

Communication skills

Data insights

Job description

Job Description

As part of the growth strategy for the business, theMedia Operations Manager will report to the Head ofMedia andwill playa key role in driving growth andcommercialperformance across all media channels.

Therole is accountable for acceleratingand protectinggrowth inour media support for GK Group by managing operating infrastructure, from BAU workflows and process improvements within channel teams, supporting media reporting and communications with Managed Divisions and other Central Functions, connecting to IT and Digital and Insights.

This rolewill manage new media infrastructure projects, develop and own media measurementoperations, and support cross-channel support functions

Key Accountabilities:

Support theHead of Media, and Media Management team in delivering all cross-channel initiatives

Co-ordinate acrossallchannelagencies to ensure best practice– working in partnership withMedia Channel Owners and Procurement

Represent the Media team asSubject Matter Expertonstrategic working groups.

Ownership of key development Programme, with asizeable budget and target

Hold responsibility for Media reportingprocesses andbuild out unified media reporting infrastructure and dashboards.

Manage team budget process and Business Planning process in partnership withmultiple corporate stakeholders

Supplier Management : createappropriate agencygovernance framework, and then own process in partnership with channel owners / relationship owners

Manage integrated media response process and delivery across media channels

Develop Media comms schedule to promote business understanding of Media across senior stakeholders, Mktg / Finance teams, and broader business operations.

Stayabreast of the latest developments, changes and trends inadvertising and paid media channels

Ensuring team productivity and flawless execution of our digital media process

Qualifications

Technical & Professional Expertise Required :

At least 5 years ofcross-channelmediacampaignmanagement experience,encompassing ATL and digital disciplines, with a strong bias to measurement anddata insights

Demonstrabletrack recordof delivery and an ability to lead, plan and execute projects to an extremely high standard and to demanding deadlines

Ability to express complex technical / media concepts simply and effectively.

Understanding media measurement metrics and challenges

Experience in producing clear and insightful presentations that deliver key messaging at theappropriate levelof the organization

Confident in matrix organisation, with excellent influencing and relation-building

Fluent atplanning and forecasting campaigns at both brand and performance ends of the funnel

Demonstrableexperienceoperatingatlocal level, stimulating footfall for retail or similar

A strong communicator that canadapt for audiences of varying degrees of knowledge

Experience working with creative teams to influence content andasset production to maximise channel performance

Successfullydemonstratedability to wear multiple hats - hands on execution, optimisation, tactical planning, managing relationships with platforms etc.

Experiencedinmanagingend to end userjourneys, andtestingto improve conversion

Knowledge of ad tech landscape including areas such as viewability & verification, audience platforms, measurement, page tagging, pixel creation, troubleshooting & configuration etc.

Competency Requirements

Atrueteam player with a positive and proactive attitude

Proactive with strong planning, organisational and prioritisation skills

Autonomous and confident making decisions and advising under pressure

Ability to multi-task and to work independently on multiple projects simultaneously

Strong stakeholder management and influencing skills

A genuine desire to work within the pub and restaurant sector

A self-starter with the desire to constantly learn, grow and be the best you can be

Willing to adapt to the changes and needs of the business and project context

Shares Greene King's values and wants to be part of them

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as :

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…