Maternity Administrator

NHS Professionals; Oxford; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive pay rates

24/7 support

Multi locational work across Trusts

My Bank shift portal

Training and development opportunities

Holiday allowance

NHS pension scheme

Job summary

Maternity Administrator role at NHS Professionals in Oxford, based at the Women’s centre - John Radcliffe Hospital. Temporary for 3 months with potential extension, 37.5 hours per week, Monday to Friday, 9.00am–5.00pm.

The post supports coordinating outpatient waiting lists, ensuring timely scheduling, and maintaining accurate electronic patient records within the NHS framework. NHS experience and IT proficiency are essential.

Qualifications

• Good standard of education; GCSE English and Maths or equivalent NVQ Level 3 Business Admin.
• Proven IT literacy with common software (Outlook/Word/Excel/PowerPoint).
• Clear communicator with NHS experience preferred.
• Strong attention to detail and ability to manage records.

Responsibilities

• Ensure accurate patient records and clinical details added onto EPR promptly.
• Book appointments on EPR per policy and triage referrals within 48 hours.
• Manage ERS appointment dates according to clinical priority and wait times.
• Record cancellations and communicate reasons to relevant parties.
• Liaise with clinicians, managers, nursing and admin staff to maintain capacity and waiting times.

Skills

GCSE English

GCSE Maths

Outlook/Word/Excel

Clear communicator

NHS experience

Education

GCSE English & Maths or NVQ Level 3 Business Admin

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Job Title: Maternity Administrator

Location: Women’s centre- John Radcliffe Hospital Headley Way Oxford OX3 9DU

Hours: 37.5 hours per week Monday – Friday 9.00am – 5.00pm

Trust: Oxford University Hospitals NHS Foundation Trust

Role type: Temporary for 3 months with possibility of extension

Role details

The post holder is one of a team responsible for effectively managing the smooth coordination of the outpatient waiting list service for the Directorate and ensuring that elective targets in relation to ensuring Outpatient, Diagnostic and post-operative waiting times are met at both in a consistent and timely manner.

Duties & responsibilities

• Ensure accurate and comprehensive patient records and clinical details including outpatient referrals are added onto EPR in a timely manner, according to agreed standards, (the Trusts’ Elective Access Policy and Data Quality).
• Book appointments on EPR as per Trust procedures in line with the Trusts Elective Access Policy and ensure all referrals are clinically triaged within 48 hours.
• Ensure that patients on ERS (Electronic Referral System) are given appointment dates in accordance with clinical priority and length of wait, and that patients on the ASI list are managed accordingly.
• Ensure that the appropriate action is taken following both patient and hospital cancellations, such that the utilisation of elective capacity is maximised.
• Ensure all clinician annual leave and changes in outpatient sessions are accurately recorded on the electronic patient record (EPR) and that the affected outpatient sessions are proactively maintained such that maximum waiting times are met and capacity is fully utilised. As such the post holder will liaise closely with clinicians, managers, nursing and administrative staff.
• Maintaining filing system and other basic office duties.
• Be responsible for communicating cancellations to all relevant parties with the reasons for cancellation.

You’ll learn the following whilst working at the trust:

• An in depth understanding of the roles and responsibilities involved in working within the NHS
• Knowledge of the systems used, to effectively complete your role to the highest standard at all times
• A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You’ll have the following skills/experience:

• Good standard of education; GCSE English and Maths or equivalent NVQ Level 3 Business Admin
• Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint and Access
• Clear communicator
• NHS experience (essential)
• High level of concentration as well as strong analytical skills

As a member of NHS Professionals, you have fantastic benefits:

• Competitive pay rates- work this week, get paid next week
• Essential support when you need it- 24/7 365 days- call us anytime
• Multi locational- work across neighbouring Trusts
• Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
• Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
• Training and development opportunities- Keep up with the essentials and more
• Build holiday allowance for every shift you work- your work life balance is important to us
• Stakeholder pension scheme available- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.