Marketing & Engagement Manager

Chartwells Independent; Greater London; On-site; GBP 50,000; Full time

Job summary

A prominent food service provider in the UK is looking for an experienced Marketing & Engagement Manager. This role will focus on developing strategic marketing initiatives to strengthen brand presence and enhance engagement. The successful candidate will have a strong background in food or hospitality sectors and be adept at managing brand communications across various platforms. The ideal applicant will possess excellent client-facing skills and a proactive mindset, with a wide array of benefits offered for their contributions.

Benefits

Free meals

Free on-site gym

Contributory pension scheme

Career development programs

Digital GP access

Travel discounts

Grocery discounts

Cinema ticket discounts

Cash rewards for spending

Wellness and mindfulness classes

Qualifications

• Demonstrable experience in a marketing, brand, or engagement management role.
• Background in food, hospitality, or premium food-related brands.
• Confident and professional in client-facing settings.
• Strong organisational skills and excellent attention to detail.
• Experience in managing digital platforms, content, and campaigns.
• Proactive and adaptable in a fast-paced environment.

Responsibilities

• Develop and implement marketing and engagement strategies aligned with business goals.
• Drive audience engagement across digital channels and campaigns.
• Design and manage marketing collateral and digital materials.
• Oversee content development for consistent brand tone.
• Manage social media presence and audience interaction.
• Act as a key contact for clients and manage communications.
• Monitor performance metrics and provide insights.

Skills

Marketing experience

Client-facing skills

Digital platform management

Attention to detail

Organisational skills

Job description

Marketing & Engagement Manager

London | £50,000 per annum

We are seeking an experienced Marketing & Engagement Manager to lead the development and delivery of strategic marketing initiatives that strengthen brand presence, drive engagement, and support commercial objectives.

This role will be responsible for managing brand communications across digital platforms and physical touchpoints, ensuring consistency, quality, and impact. The successful candidate will be confident in client-facing environments and capable of representing the business professionally with key stakeholders, partners, and clients.

A strong background in food, hospitality, or food-led organisations is essential, with a clear understanding of how to communicate quality, provenance, and experience through marketing and engagement.

Key Responsibilities

• Develop and implement marketing and engagement strategies aligned with business goals
• Drive audience engagement across digital channels, campaigns, and brand initiatives
• Design, manage, and deliver marketing collateral and digital promotional materials
• Oversee content development to ensure consistent brand tone and positioning
• Manage social media presence, performance, and audience interaction
• Act as a key point of contact for clients, presenting ideas and managing communications
• Collaborate cross-functionally to ensure alignment across marketing, operations, and commercial teams
• Monitor performance metrics and provide insight-driven recommendations

Ideal Candidate Profile

• Demonstrable experience in a marketing, brand, or engagement management role
• Background in food, hospitality, or premium food-related brands
• Confident, articulate, and professional in client-facing settings
• Strong organisational skills with excellent attention to detail
• Experience managing digital platforms, content, and campaigns
• Commercially minded with the ability to balance creativity and strategy
• Proactive, adaptable, and comfortable working in a fast-paced environment

This role offers the opportunity to shape and elevate a food-led brand through considered, strategic marketing and high-quality engagement.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Free meals
• Free on-site gym
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!