Marketing & Communications Manager

The Bishop's Palace; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A heritage site in the UK is seeking a passionate Marketing & Communications Manager to lead its marketing vision into a new chapter. The role includes implementing creative strategies for visitor growth, managing the brand identity, and overseeing digital marketing efforts. Ideal candidates will have senior-level experience, a strong track record of successful campaigns, and excellent communication skills. This position offers a competitive salary starting from £35,000 and various benefits including pension contributions and generous annual leave.

Benefits

8% employer pension contributions

Death in service & Health Assistance Package

Free membership and guest passes

Outdoor theatre tickets

25 days annual leave plus long service rewards

Qualifications

• Proven senior-level experience in marketing and/or communications.
• Strong background in digital marketing strategies.
• Excellent written and verbal communication skills.

Responsibilities

• Lead and implement marketing strategies for visitor growth.
• Manage brand identity and ensure consistency.
• Oversee digital marketing efforts including SEO and content.

Skills

Senior-level experience in marketing and/or communications

Successful campaign delivery across digital and traditional channels

Strong media relations skills

Expertise in digital marketing, including CMS management

Brilliant communication skills

Creativity and strategic thinking

Collaborative approach

Connection with charitable values

Job description

Are you a creative, strategic, and dynamic marketing professional ready to make a real impact in a place rich with history, stories, and inspiration? The Bishop’s Palace – an 800 year old heritage site and one of Somerset’s most treasured visitor attractions – is looking for a passionate Marketing & Communications Manager to lead our marketing vision into an exciting new chapter. About The Bishop’s Palace Owned by the Church Commissioners and managed by The Palace Trust, our charitable mission is to protect and share this remarkable Grade I listed site with visitors from around the world. Set within 14 acres of breathtaking RHS partner gardens and welcoming over 140,000 visitors a year, the Palace is a remarkable place to work, inspire, and connect.

What You’ll Do

• Lead and implement creative, multi channel marketing strategies that drive visitor growth and brand awareness.
• Manage and evolve the Palace’s brand identity as our guardian of visual and verbal consistency.
• Oversee digital marketing including website, SEO, social media, email and content creation.
• Act as the main contact for press and media, securing strong, high quality coverage.
• Deliver engaging internal and external communications that strengthen our relationships.
• Lead market research initiatives, analyse visitor feedback, and use insight to guide campaigns.
• Support fundraising communications to amplify our charity’s impact and purpose.
• Manage the annual marketing budget and report regularly to the Management Team.

What You’ll Bring

• Senior-level experience in marketing and/or communications.
• A track record of delivering successful marketing campaigns across digital and traditional channels.
• Strong media relations skills, with experience managing press enquiries and producing statements.
• Expertise in digital marketing, including CMS management, social media, SEO and analytics.
• Brilliant written and verbal communication, with a strong editorial eye.
• Creativity, innovation, and strategic thinking - alongside the ability to juggle varied priorities.
• A collaborative approach and an enthusiasm for engaging with diverse audiences.
• A genuine connection with our charitable values: authenticity, inclusivity, hospitality, spirituality, generosity and sustainability.

Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .

Benefits

• From £35,000 FTE
• Benefits include: 8% employer pension contributions, Death in service & Health Assistance Package, Free membership, guest passes, Outdoor theatre tickets and more!
• 25 days annual leave (pro rata) plus long service holiday rewards.
• Work at the heart of a national important heritage site, surrounded by beauty and history.
• Be part of a visionary team dedicated to inspiring joy, healing, hope and wellbeing though heritage.
• Share the future of The Bishop’s Palace, making a real impact on visitor engagement and community outreach.
• We invest in our people, providing training, mentoring and the chance to take on new challenges as you advance.