Marketing Administrator

Travail Employment Group; England; On-site; GBP 26,000 - 28,000; Full time

Job summary

A well-regarded training provider is seeking a Marketing Administrator for a 12-month maternity cover position in Burgess Hill. The role combines administrative tasks, including processing candidate materials, with marketing responsibilities like creating social media content and organizing events. Ideal candidates will possess strong administrative experience, customer service skills, and a basic interest in marketing. This full-time position offers a salary between £26,800 and £28,000, along with benefits like holidays, onsite parking, and a pension scheme.

Benefits

20 days holiday plus bank holidays

Onsite parking

Pension scheme

Qualifications

• Strong experience in an administrative role, ideally with customer service and call-handling responsibilities.
• Interest in and some experience in marketing, specifically in creating social media content.
• Proficiency in Microsoft Office and experience with CRM systems are essential.

Responsibilities

• Process candidate packs and maintain accurate records.
• Create compelling social media content for various platforms.
• Handle customer inquiries and prepare course materials.

Skills

Administrative experience

Customer service skills

Marketing content creation

Attention to detail

IT proficiency

CRM systems knowledge

Microsoft Office skills

Education

Business Administration qualification

Tools

Mailchimp

Job description

Marketing Administrator

26,800 - 28,000, Burgess Hill RH15, 37.5 hours per week, 12 month contract, 20 days holiday + bank holidays, Onsite parking and pension

The Role

An excellent opportunity has arisen for a professional and organised Marketing Administrator to join our client's team at their Burgess Hill centre. This is a 12-month maternity cover position and will see the successful undertake a blended role across both the adminsitrative and marketing functions of the business.

Administrative responsibilities

• Process candidate packs including chasing documentation, preparing submissions for certification, issuing results and certificates, and maintaining accurate records
• Input and update customer information in the CRM system
• Prepare course materials, registers, assessments, and support trainers with invigilation and classroom setup
• Handle incoming calls and provide timely, helpful responses to customer enquiries

Marketing responsibilities

• Creating and generating interesting and compelling social media content to brand guidelines for LinkedIn, Facebook, Instagram and Tiktok
• Generating mailshots to mailing lists via mailchimp and the company CRM
• Research and attend trade shows and events to interact with existing and potential customers

Requirements

To be successful in the role of Marketing Administrator, applicants should have strong experience in an administrative role, ideally with customer service and call-handling responsibilities. You will have a good interest in, and some experience in marketing - specifically in creating social media content and using tools such as mailchimp. Strong attention to detail and IT proficiency, particularly in Microsoft Office, are essential. Experience with CRM systems, a Business Administration qualification, or knowledge of the training or utilities sector would be highly desirable.

This role could suit someone who has worked as a Training Administrator, Marketing Assistant, or Office Support Assistant.

Company Information

Our client is a well-regarded training provider known for delivering high-quality short courses. With a commitment to service excellence, learner support, and continuous improvement, they operate from multiple centres and foster a culture of professionalism, teamwork, and growth.

Package

26,800 - 28,000 annual salary

20 days holiday plus bank holidays

Onsite parking

Pension scheme

37.5 hours per week, Monday to Friday between 08:00am - 05:00pm (agreed hours)

Based in Burgess Hill