Marcus by Goldman Sachs, Business Risk Analyst, Analyst, London London United Kingdom Analyst

Goldman Sachs Bank AG; Birmingham; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading global financial institution in Birmingham seeks a Business Risk Analyst to support the Business Risk Managers. Responsibilities include designing controls for operations, conducting risk assessments, and ensuring compliance across teams. Ideal candidates should have customer service experience, a background in risk management, and the ability to work independently within a fast-paced environment. Join a diverse team committed to creating impactful financial solutions.

Benefits

Healthcare and medical insurance

Financial wellness programs

Fitness reimbursement

Child care services

Qualifications

• Experience in delivering training across large organizations.
• Background in risk management and controls.
• Desire to help others work towards targets.

Responsibilities

• Support Business Risk Managers in designing controls.
• Carry out monthly control testing.
• Conduct ongoing risk assessments.
• Work closely with Training teams.
• Input into monthly Risk and Compliance dashboards.

Skills

Customer service experience

Detail oriented

Excellent communication skills

Interpersonal skills

Ability to lead teams

Education

Basic understanding of risk management

Job description

Marcus by Goldman Sachs, Business Risk Analyst, Analyst, Birmingham location_on Birmingham, West Midlands, England, United Kingdom

OUR IMPACT

Across Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor led wealth management businesses provide financial planning, investment management, banking, and comprehensive advice to a wide range of clients, including ultra high net worth and high net worth individuals, as well as family offices, foundations and endowments, and corporations and their employees. Our direct to consumer business provides digital solutions that help customers save and invest. Across Wealth Management, our growth is driven by a relentless focus on our people, our clients and customers, and leading edge technology, data, and design.

Marcus by Goldman Sachs

The firm's direct to consumer business, Marcus by Goldman Sachs, combines the entrepreneurial spirit of a start up with more than 150 years of experience. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customers with powerful tools and products that are grounded in value, transparency, and simplicity.

YOUR IMPACT

Are you passionate about customer service? Do you have experience in delivering and designing training across large organisations? Do you have a background in risk management and controls operating in the 1st line? We're looking for a first line risk analyst to support our business risk team in our Marcus UK business.

What you’ll do

• Supports the Business Risk Managers in designing and developing suitable controls for the Marcus Operations team
• Works with Customer Support team to build a strong understanding with established policies, procedures and authority levels across multiple cross functional teams and processes and works with risk manager to define and set controls to ensures compliance
• Carries out monthly control testing on all procedures, as directed by the management team, to identify any gaps in controls of new / emerging risks
• Completes ongoing risk assessments of agreed procedures, as directed by the wider management team; analysing existing risks along with new and emerging risks and identifying, describing and estimating the risks affecting the team
• Works closely with Training team to establish quality issues and ensure this is embedded into policies, procedures and controls
• Partners with Training and Development analysts to collect and analyse data from each audit/monitor activity and assist customer support teams with the development and implementation of appropriate corrective action plans, training tips, and team communication to improve overall quality results
• Supports regular audits of policy and compliance to standards
• Supports and maintain the Risk Control Self Assessments for the Customer Support teams
• Inputs into the monthly Risk and Compliance dashboard.
• Provides control results to feed into monthly report on control testing
• Works with business risk strategy manager to ensure the incident management and business continuity plans are understood
• Deputises for business risk managers as required
• Ensure that all risk actions are updated regularly, and closed as appropriate

What we’re looking for

• Must be self directed, detail oriented, positive attitude, driven, able to work independently in a team oriented and fast paced environment
• Proven ability to lead by example, with a positive attitude
• Good interpersonal skills
• Excellent communication and delivery skills
• Ability to lead teams and drive performance standardsGood leadership skills and the ability to motivate and coach staff
• A desire to help others work towards targets and develop their skills

Basic Qualifications

• Basic understanding of risk management, preferably within Retail Banking environment

Desirable Qualifications

• Experience in a regulated and audited service environment
• Understanding of the UK regulatory environment

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at

We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more:

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Healthcare & Medical Insurance

We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short term disability, long term disability, life, accidental death, labor accident and business travel accident insurance.

Financial Wellness & Retirement

We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees’ priorities.

Health Services

We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state of the art on site health centers in certain offices.

Fitness

To encourage employees to live a healthy and active lifestyle, some of our offices feature on site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre approved amount).

Child Care & Family Care

We offer on site child care centers that provide full time and emergency back up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available.

Benefits at Goldman Sachs

Read more about the full suite of class leading benefits our firm has to offer.