Manufacturing: Customer Account Growth Specialist

Nicholas Associates Graduate Placements

Wytham

On-site

GBP 27,000 - 33,000

Full time

2 days ago

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Job summary

Nicholas Associates Group is seeking a Customer Account Executive in Oxford to manage and develop an existing customer portfolio. You will be the main contact for customers and align with our planning, production and sales teams to deliver on commitments.

Key duties include building relationships, responding to enquiries within 24 hours, running review meetings, preparing quotes with support from senior colleagues, keeping pricing and forecasts up to date, and identifying growth opportunities

Qualifications

Clear and confident written and spoken communication.
Excellent organisation and ability to manage multiple priorities.
Comfort with numbers and Excel for pricing and forecasts.
Take ownership and follow through on tasks.
Interest in how a manufacturing business operates.

Responsibilities

Build relationships with key customer contacts and respond to enquiries within 24 hours.
Run customer review meetings, online or in person, and follow up on actions.
Deliver the sales budget for accounts and report monthly performance.
Prepare quotes and proposals with support from the Business Development Manager and Sales Director.
Keep pricing, forecasts and the sales tracker up to date.
Work with Planning and Production teams to share demand and resolve issues.
Spot growth opportunities within accounts and support some outbound sales activity.