Customer Account Executive

Nicholas Associates Group Limited; Oxford; On-site; GBP 27,000 - 33,000; Full time

Job summary

Nicholas Associates Group Limited in Oxford is seeking a Customer Account Executive to build relationships with key contacts, respond to enquiries within 24 hours, and support delivery of the sales budget. You will prepare quotes with support from the Business Development Manager and Sales Director, and keep pricing and forecasts up to date.

You will collaborate with Planning and Production to resolve quality or delivery issues, spotting growth opportunities within accounts and assisting with

Qualifications

• Clear communication both written and face to face.
• Comfortable with numbers and Excel (pricing, forecasts, trackers).
• Takes ownership and follows things through.

Responsibilities

• Building relationships with key customer contacts and responding to enquiries within 24 hours.
• Running customer review meetings, online and in person, and following up on actions.
• Delivering the sales budget for their accounts and reporting monthly performance.
• Preparing quotes and proposals with support from the Business Development Manager and Sales Director.
• Keeping pricing, forecasts and the sales tracker up to date.
• Working with Planning and Production teams to share customer demand and resolve quality or delivery issues.
• Spotting growth opportunities within accounts and supporting some outbound sales activity.

Skills

Communication

Excel

Organisation

Ownership

Job description

Customer Account Executive

Oxford

Salary upto £30K

The Role:

• Building relationships with key customer contacts and responding to enquiries within 24 hours
• Running customer review meetings, both online and in person, and following up on actions
• Delivering the sales budget for their accounts and reporting monthly performance
• Preparing quotes and proposals with support from the Business Development Manager and Sales Director
• Keeping pricing, forecasts and the sales tracker up to date
• Working with our Planning and Production teams to share customer demand and resolve quality or delivery issues
• Spotting growth opportunities within accounts and supporting some outbound sales activity

You:

• Communicates clearly and confidently, in writing and face to face
• Is organised and can manage several priorities at once
• Is comfortable with numbers and Excel (pricing, forecasts, trackers)
• Takes ownership and follows things through
• Is interested in how a manufacturing business works

Essential: a full driving licence and their own car.

REF:G01

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.