Account Manager - Growth & Key Relationships (Manufacturing)

Tech Connect Group; Banbury; In loco; GBP 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

On-site in Banbury

Part-time applications considered

Descrizione del lavoro

Tech Connect Group is seeking an Account Manager to build and nurture key customer relationships within a specialist manufacturing environment. You will drive account growth, support the commercial team, and help opportunities progress through the pipeline with clear communication and meticulous CRM updates.

You will collaborate with senior leadership, manage multiple accounts, and contribute to winning new business while delivering excellent service and accurate reporting at meetings in Banbury

Competenze

• Previous experience in account management, customer service, sales support, or commercial coordination within a B2B environment.
• Professional customer relationship management experience.
• Daily use of a CRM system.

Mansioni

• Building strong relationships with customer contacts and key stakeholders.
• Conducting regular account reviews and identifying opportunities for growth.
• Following up quotations and maintaining engagement throughout the sales cycle.
• Gathering customer feedback and analysing reasons for won and lost business.
• Supporting the delivery of customer commitments by liaising with internal teams.
• Researching and engaging prospective customers to generate new opportunities.
• Maintaining accurate CRM records, activities, and pipeline data.
• Producing presentations, proposals, and customer-facing sales materials.

Conoscenze

CRM systems

Account management

Customer service

PowerPoint

Excel

Strumenti

CRM software

Office 365

Descrizione del lavoro

Tech Connect Group is seeking an Account Manager to build and nurture key customer relationships within a specialist manufacturing environment. You will drive account growth, support the commercial team, and help opportunities progress through the pipeline with clear communication and meticulous CRM updates.

You will collaborate with senior leadership, manage multiple accounts, and contribute to winning new business while delivering excellent service and accurate reporting at meetings in Banbury