Customer Account Executive

Nicholas Associates Graduate Placements; Oxford; On-site; GBP 27,000 - 33,000; Full time

Job summary

Nicholas Associates Graduate Placements in Oxford is seeking a Customer Account Executive. You will build relationships with key customer contacts, respond to enquiries within 24 hours, and support pricing, quotes and forecasts for assigned accounts.

You will collaborate with Planning and Production to share demand, resolve delivery issues and identify growth opportunities. A full driving licence and own car are essential for this on-site role in Oxford.

Qualifications

• Clear and confident written and verbal communication.
• Excellent organisational skills with ability to manage multiple priorities.
• Proficient with numbers and Excel for pricing and forecasting.
• Demonstrates ownership and follow-through.
• Interest in how a manufacturing business operates.
• Full driving licence and own car.

Responsibilities

• Build relationships with key customer contacts and respond to enquiries within 24 hours.
• Run customer review meetings, online and in person, and follow up actions.
• Deliver the sales budget and report monthly performance.
• Prepare quotes and proposals with support from the Business Development Manager and Sales Director.
• Keep pricing, forecasts and the sales tracker up to date.
• Coordinate with Planning and Production to share demand and resolve issues.
• Spot growth opportunities within accounts and support outbound sales.

Skills

Communication

Organization

Numbers & Excel

Ownership

Manufacturing knowledge

Tools

Excel

Job description

Customer Account Executive

Oxford

Salary upto £30K

REF:G01

The Role

• Building relationships with key customer contacts and responding to enquiries within 24 hours
• Running customer review meetings, both online and in person, and following up on actions
• Delivering the sales budget for their accounts and reporting monthly performance
• Preparing quotes and proposals with support from the Business Development Manager and Sales Director
• Keeping pricing, forecasts and the sales tracker up to date
• Working with our Planning and Production teams to share customer demand and resolve quality or delivery issues
• Spotting growth opportunities within accounts and supporting some outbound sales activity

You

• Communicates clearly and confidently, in writing and face to face
• Is organised and can manage several priorities at once
• Is comfortable with numbers and Excel (pricing, forecasts, trackers)
• Takes ownership and follows things through
• Is interested in how a manufacturing business works

Essential

• a full driving licence and their own car.

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies