Customer Account Executive

Confidential; Oxford; On-site; GBP 27,000 - 33,000; Full time

Job summary

Confidential in Oxford is hiring a Customer Account Executive to manage and develop a defined set of customer accounts. You will be the main contact for these customers and act as the bridge between them and our teams, reporting to the Business Development Manager.

You will build relationships, run reviews, prepare quotes, maintain pricing/forecasts, and support outbound growth opportunities. Essential: full driving licence and own car. REF:G01

Qualifications

• Clear written and spoken communication.
• Organised and able to manage several priorities.
• Comfortable with numbers and Excel for pricing and forecasting.
• Takes ownership and follows through.
• Interested in how a manufacturing business works.
• Essential: full driving licence and own car.

Responsibilities

• Building relationships with key customer contacts and responding to enquiries within 24 hours
• Running customer review meetings, both online and in person, and following up on actions
• Delivering the sales budget for their accounts and reporting monthly performance
• Preparing quotes and proposals with support from the Business Development Manager and Sales Director
• Keeping pricing, forecasts and the sales tracker up to date
• Working with our Planning and Production teams to share customer demand and resolve quality or delivery issues
• Spotting growth opportunities within accounts and supporting some outbound sales activity

Skills

Communication

Organisation

Numeracy

Excel

Ownership

Manufacturing interest

Job description

Customer Account Executive

Oxford

Salary upto 30 K

The Role:

The Customer Account Executive manages and develops a set of existing customer accounts. They'll be the main contact for those customers and sit between the customer and our teams. The role reports to our Business Development Manager.

• Building relationships with key customer contacts and responding to enquiries within 24 hours
• Running customer review meetings, both online and in person, and following up on actions
• Delivering the sales budget for their accounts and reporting monthly performance
• Preparing quotes and proposals with support from the Business Development Manager and Sales Director
• Keeping pricing, forecasts and the sales tracker up to date
• Working with our Planning and Production teams to share customer demand and resolve quality or delivery issues
• Spotting growth opportunities within accounts and supporting some outbound sales activity

You:

• Communicates clearly and confidently, in writing and face to face
• Is organised and can manage several priorities at once
• Is comfortable with numbers and Excel (pricing, forecasts, trackers)
• Takes ownership and follows things through
• Is interested in how a manufacturing business works

Essential: a full driving licence and their own car.

REF:G01

About Us

We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

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