Mandarin-Speaking CDD Assistant (Banking) – Glasgow

People First (Recruitment) Ltd; Glasgow; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking an Assistant Customer Due Diligence in Glasgow. The ideal candidate will manage customer queries, assist in customer due diligence, and implement strategies to enhance marketing and sales. A degree in Finance, Economics, or Accounting coupled with banking experience is preferable. Fluency in Mandarin and English is essential. The position is office based, permanent with a start date as soon as possible.

Qualifications

• Experience in banking is preferred.
• Proven track record in similar business stream.
• Knowledge of Retail Banking products and processes is preferred.

Responsibilities

• Handle customer queries and implement contact strategy.
• Identify potential sales opportunities and implement marketing strategies.
• Assist with ongoing Customer Due Diligence review.
• Process new account applications and manage customer information.
• Maintain customer relationships and cross-sell products.
• Support the team with MI reporting and KPI tracking.

Skills

Fluent in Mandarin

Excellent English communication

Good problem solving skills

Good marketing or sales skills

Attention to detail

Team player

Education

Degree in Finance

Degree in Economics

Degree in Accounting

Job description

A leading recruitment agency is seeking an Assistant Customer Due Diligence in Glasgow. The ideal candidate will manage customer queries, assist in customer due diligence, and implement strategies to enhance marketing and sales. A degree in Finance, Economics, or Accounting coupled with banking experience is preferable. Fluency in Mandarin and English is essential. The position is office based, permanent with a start date as soon as possible.