Mandarin-Speaking Banking Associate: Growth & Onboarding

Bank of China; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading international bank in Greater London is seeking an Associate Customer Service - Mandarin Speaking to enhance business development and deliver exceptional customer service. This full-time permanent position requires good problem-solving skills along with communication proficiency in English and Mandarin. The role involves engaging with customers, processing account applications, and maintaining compliance with banking policies. Candidates should hold a degree in Finance or Economics and possess prior experience in banking and customer service.

Qualifications

• Degree educated in Finance, Economics or other equivalent.
• Experience in customer service, sales or marketing is advantageous.
• Experience in banking with retail banking exposure preferred.

Responsibilities

• Participate in marketing activities for business development.
• Act as primary contact for customers and maintain relationships.
• Process account opening applications and handle cash.

Skills

Customer service

Sales

Marketing

Advanced Excel

Problem solving

Communication (English)

Communication (Mandarin)

Education

Degree in Finance, Economics or equivalent

Job description

A leading international bank in Greater London is seeking an Associate Customer Service - Mandarin Speaking to enhance business development and deliver exceptional customer service. This full-time permanent position requires good problem-solving skills along with communication proficiency in English and Mandarin. The role involves engaging with customers, processing account applications, and maintaining compliance with banking policies. Candidates should hold a degree in Finance or Economics and possess prior experience in banking and customer service.