Manager - Global Immigration Services

KPMG United Kingdom; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global professional services firm is seeking a Manager - Global Immigration to oversee immigration engagements and lead a team. You will ensure compliance with risk management policies, provide coaching to junior staff, and manage client service standards. The ideal candidate has extensive experience in global immigration and strong skills in team management and communication. This role also requires a keen attention to detail and proficiency in MS Office tools.

Qualifications

• Extensive demonstratable experience in Global Immigration.
• Thorough understanding of immigration concepts and issues.
• Previous experience working at Manager level within Global Immigration.
• Experience of managing small teams, coaching and mentoring junior staff.

Responsibilities

• Manage team activities to ensure compliance with risk management policies.
• Supervise and coach junior members of staff.
• Final review of materials and communications for immigration authorities.
• Monitor client service standards and implement resolution plans.
• Responsible for managing engagement financials and cash collection.

Skills

Global Immigration experience

Attention to detail

Written and verbal communication skills

Project management

Strong IT skills

Tools

MS Office (Word, Excel, Power Point)

Job description

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Manager - Global Immigration

Base Location: London

The KPMG Immigration function is a cornerstone of our business.

We are a disrupter in the legal services industry offering legal advisory services combined with new law and technology driven offerings and multi-disciplinary solutions. Our lawyers have the benefit of being part of an exciting start‑up business within a leading global professional services firm. We do work that matters, serving the country with diligence and expertise.

KPMG is one of the world’s largest and most respected consultancies. We’ve supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We’ve proudly stood beside the institutions and businesses which make the UK what it is.

We are responsible for the delivery of best‑in‑class Law solutions and trusted to get it right first time.

Why Join KPMG as a Global Immigration

As a member of the client service team, supervise and manage engagements and other related activities under the general direction of partners, directors, and/or senior managers, leading staff, consultants and assistant managers in providing outstanding client service.

What will you be doing?

• Managing team activities to ensure compliance with KPMG risk management policies and procedures and manage engagement administration.
• Supervising and coaching junior members of staff to help them realise their full potential.
• Final review of materials and communications for senior members of the practice for KPMG/client representation to immigration authorities and government officials.
• Monitor client service standards, swiftly addressing delivery failures (such as missed SLAs) and implement resolution plan to ensure these are prevented.
• Be responsible for effective management of engagement financials, cash collection and review of significant invoices.

What will you need to do it?

• Extensive demonstratable experience in Global Immigration.
• Thorough understanding of immigration concepts and issues and pro‑actively research current immigration developments.
• Previous experience working at Manager level within Global Immigration.
• Experience of managing small teams, coaching and mentoring junior staff.
• Excellent level of attention to detail and accuracy and strong IT skills including very good MS Office (Word, Excel and Power Point).

Skills we'd love to see/Amazing Extras:

• Communication: Very good level of written and verbal communication skills.
• Project Management: Excellent organisation skills with ability to plan, prioritise, meet deadlines and monitor budget.
• IT: Strong IT skills, including very good MS Office (Word, Excel and Power Point).