Manager Food Operations I

Disney Parks and Resorts; United Kingdom; Remote; GBP 40,000 - 55,000; Full time

Job summary

A multinational cruise line is seeking an experienced Culinary Manager to oversee all galley operations and staff management. The ideal candidate will have a minimum of five years in high volume culinary settings, a strong background in food and beverage operations, and excellent leadership skills. This role requires compliance with safety standards and a commitment to providing exceptional service. Candidates must be willing to live and work at sea.

Qualifications

• Minimum five years experience in high volume galley/F&B operation.
• Excellent working knowledge of food and beverage products, services, and equipment.
• Demonstrated ability to calculate cost potentials/projections and understands the impact on budget.

Responsibilities

• Manage all Galley staff and oversee operation of all galleys and food outlets.
• Ensure Disney Cruise Line and USPH Sanitation requirements are met.
• Conduct performance reviews, including discipline as needed.

Skills

Culinary arts

Food and beverage operation

Communication skills

Microsoft Office proficiency

Education

Certified Executive Chef or equivalent degree in Culinary Arts

College education or equivalent industry experience

Job description

Job Summary:

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

Responsibilities:

• Manage all Galley staff and oversee operation of all galleys and food outlets
• Coordination of all food offering including group offerings and special requests
• Oversee proper preparation of special dietary meals and food allergies for Guests and Crew
• Monitor all Culinary standards, inventory and cost control
• Complete random food and menu audits
• Maintains close relationship with shore side F&B management team
• Ensure Disney Cruise Line and USPH Sanitation requirements are met in all galleys and food store rooms
• Responsible for setting Departmental goals
• Maintain Operating Guidelines and OJT material for areas of responsibility and revise as necessary
• Ensure facilities and equipment are maintained and in good working order
• Inventory control (par levels turnover and replenishment)
• Monitoring/Implementation of garbage separation and disposal procedures
• Monitor handling, maintenance, and reordering of operating equipment
• See that hazardous materials are used and stored properly in operations under their control, including regular inventory and availability of MSDS
• Facilitate department meetings
• Provide leadership for all direct reports; Responsibilities include, but are not limited to:
  • Managing personnel files
  • Review and approve all renewal contracts before distribution
  • Conducting performance reviews, including discipline as needed
  • Ensuring Project Onboard compliance
  • Monitoring STAR, while making necessary corrections
  • Onboard training, new hire and ongoing
  • Succession planning
  • Crew recognition and communication

Basic Qualifications:

• Minimum five years experience in high volume galley/F&B operation
• Certified Executive Chef or equivalent degree in Culinary Arts
• College education or equivalent industry experience preferred
• Ship experience preferred
• Excellent working knowledge of food and beverage products, services, and equipment
• Demonstrated ability to calculate cost potentials/projections and understands the impact on budget
• Technical and functional understanding of the ship based food and beverage operation
• Excellent verbal and written communication skills
• Strong interpersonal communication skills
• Proficient in Microsoft Office and Outlook

Additional Information:

This is a SHIPBOARD role.

You must:

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
• Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan
• Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control
• If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations

Your Responsibilities:

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
• Complete a pre-employment medical
• Obtain a criminal background check
• Bring approved work shoes

** Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

About Disney Cruise Line:

A leader in the cruise industry, Disney Cruise Line provides a setting where families can reconnect, adults can recharge and children can experience all the magic that Disney has to offer. Guests can sail out of ports around the world on exciting itineraries to the Caribbean, Bahamas, Alaska and Europe, among others. Aboard our growing fleet of ships and Disney's island destinations in The Bahamas, our exceptional crew and cast members provide legendary Disney service and enchanting entertainment to our guests that only Disney can deliver.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world‑class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with Magical Cruise Company, Limited, which is part of a business we call Disney Cruise Line.