Manager

Entain plc; City of Westminster; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global sports betting and gaming leader based in the UK is seeking a dynamic internal communications expert to design and execute strategies for internal channels. You'll lead innovative communication efforts, manage contact platforms, and enhance employee engagement through virtual and hybrid events. With a deep understanding of Microsoft tools and analytical capabilities, this role offers great development opportunities, healthcare support, and an annual bonus.

Benefits

Annual bonus

Healthcare support

ShareSave scheme

Great development opportunities

Wellbeing support

Qualifications

• Expert knowledge of internal communication channels and best practices.
• Strong analytical skills to interpret business needs.
• Technology savvy with a passion for project work.

Responsibilities

• Lead the strategy and innovation of internal communication channels.
• Own and optimise internal communication platform performance.
• Plan and deliver global hybrid and virtual events.

Skills

Internal communication channels expertise

Microsoft products knowledge (SharePoint, Viva, Teams)

Analytical skills

Project management

Digital communication platforms expertise

Job description

Job Overview

We are seeking a dynamic communications and digital experience expert to take ownership of designing, executing, and evolving all Entain-wide Internal Communications (IC) Channels. In this role, you'll be accountable for both tactical delivery (80%) and strategic planning (20%) of our global IC platforms, channels (incl hybrid events) and tools.

Responsibilities

• Lead the strategy, innovation, and continuous improvement of internal communication channels, leveraging new technologies and trends to enhance employee engagement.
• Own and optimise Entain.Me, managing platform performance, UX, content, technical issues, and training teams to self‑manage content.
• Plan, produce, and deliver global hybrid and virtual events, ensuring seamless execution and engagement as the company's IC expert.
• Align IC channels with HR, People Services, IT, and other business priorities, integrating tools and initiatives for maximum impact.
• Track, analyse, and report on IC performance, providing actionable insights and optimising content and channel effectiveness.
• Serve as an internal communications subject matter expert, supporting planning, content creation, execution, measurement, and team development.
• Identify opportunities for innovation, implement best practices, and empower the business with self‑serve resources and IC platform expertise.

Outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Qualifications

• Expert knowledge of internal communication channels and best practices, including the use of Microsoft products in delivering SharePoint, Viva, and Power products.
• Technology savvy, self‑starter with a passion for project work, leading and driving initiatives.
• Strong business insight and judgment to navigate ambiguity.
• Strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Strong expertise in digital communication platforms and tools, with a deep understanding of user experience and engagement metrics.
• Exceptional analytical skills, with the ability to translate data into actionable insights and recommendations.
• Strong understanding and expertise of Microsoft technologies including SharePoint, Viva, and Teams used in internal communications and engagement.
• Good creative, technical, and platform knowledge to create and deliver brilliant content in a compelling way through the appropriate channel including intranet, video, print, digital and social media.

Company Commitment

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future for our people and the wider global sports betting and gaming sector. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.

Benefits

• A annual bonus
• Healthcare support
• A stake in our success through our ShareSave scheme
• Great development opportunities
• Wellbeing support, and so much more.