Major & Complex Loss Claims Technician

Exchange Street Executive Search; Bolton; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading claims management firm in Bolton is seeking an experienced property claims handler to support major loss adjusters. The role involves liaising with brokers and policyholders, managing complex claims, and maintaining high standards. Ideal candidates will have experience with claims over £100k and possess Cert CII or Cert CILA, although training will be provided. This position offers a chance to specialize in major loss work and learn from experienced professionals.

Qualifications

• Experience handling property claims over £100k.
• Able to manage complex claims while maintaining standards.

Responsibilities

• Liaise with brokers and policyholders to facilitate claims.
• Support major loss adjusters in processing and settling claims.

Skills

Attention to detail

Good judgement

Education

Cert CII or Cert CILA

Job description

Overview

If you’ve handled property claims over £100k, you’ll know how much precision and plate-spinning is involved. The clients expect more. The brokers are more involved. The paperwork is heavier. The stakes are higher. This role is about stepping into that space — supporting a team of major loss adjusters by helping push claims forward, keeping everyone in the loop, and handling elements of settlement directly with clients and insurers.

You might come from a desktop background. You might be a field adjuster looking to step back from the road. Either way, if you’ve worked on large domestic or commercial losses and can keep things moving without letting standards slip, this will suit you.

Responsibilities

• You’ll be liaising with brokers and policyholders, chasing reports, checking figures, questioning estimates — all the stuff that helps a complex claim land well.
• Support a team of major loss adjusters by helping push claims forward, keeping everyone in the loop, and handling elements of settlement directly with clients and insurers.

Qualifications

• Cert CII or Cert CILA is ideal, but they’ll support you if you’re working towards it.
• Your judgement, your attention to detail, and your ability to stay on top of everything when the pressures on matter more than formal qualifications.
• You’ll be part of a team of highly experienced adjusters — the kind of people you’ll learn from. If you’ve been looking for a way to specialise in major loss work, this is it.

Apply

Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims. For all other vacancies, take a look at our website.