Maintenance Team Leader

OCS Group Limited; Tenbury Wells; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading facilities management company in Tenbury Wells is seeking a Maintenance Team Leader to oversee a multi-disciplinary maintenance team. Responsibilities include supervising shifts, ensuring compliance with Planned Preventive Maintenance (PPM), troubleshooting technical issues, and managing reactive maintenance tasks. The ideal candidate should have strong leadership and organizational skills, along with knowledge of maintenance processes. This role may require working weekends and emergency situations outside normal hours, emphasizing flexibility and commitment.

Qualifications

• Proven experience in maintenance leadership within a multi-disciplinary environment.
• Strong knowledge of PPM systems and reactive maintenance processes.
• Ability to diagnose and resolve technical issues across mechanical, electrical, and general maintenance disciplines.

Responsibilities

• Supervise and coordinate a multi-skilled maintenance team during assigned shifts.
• Allocate tasks and monitor performance to ensure timely completion of work.
• Ensure all planned maintenance activities are completed in line with schedules and standards.
• Maintain accurate records of completed tasks and raise any compliance risks.
• Prioritize and execute reactive maintenance jobs promptly to minimize downtime.
• Troubleshoot technical issues and provide hands-on support where necessary.

Skills

Maintenance leadership

PPM systems knowledge

Technical issue diagnosis

Organizational skills

Communication skills

Tools

CMMS systems

Job description

The Maintenance Team Leader will lead a small multi‑disciplinary maintenance shift team, ensuring compliance with Planned Preventive Maintenance (PPM) schedules and efficient execution of reactive maintenance tasks. Acting as the first point of escalation for all technical issues, this role ensures operational continuity and safety across the resort.

Responsibilities

• Supervise and coordinate a multi‑skilled maintenance team during assigned shifts.
• Allocate tasks and monitor performance to ensure timely completion of work.
• Ensure all planned maintenance activities are completed in line with schedules and standards.
• Maintain accurate records of completed tasks and raise any compliance risks.
• Prioritize and execute reactive maintenance jobs promptly to minimize downtime.
• Troubleshoot technical issues and provide hands‑on support where necessary.
• Act as the first point of contact for technical issues during shifts.
• Liaise with senior engineers and management for complex problem resolution.
• Ensure all work is carried out in accordance with health and safety regulations.
• Promote a culture of safety and continuous improvement within the team.
• Provide clear handovers between shifts and maintain accurate logs of activities.
• Report on team performance, asset condition, and any operational challenges.
• Work shifts, including weekends and holidays; flexibility to respond to emergency situations outside normal hours may be required.

Essential Requirements

• Proven experience in maintenance leadership within a multi‑disciplinary environment.
• Strong knowledge of PPM systems and reactive maintenance processes.
• Ability to diagnose and resolve technical issues across mechanical, electrical, and general maintenance disciplines.
• Excellent organizational and communication skills.

Desirable

• Experience in theme park or leisure industry environments.
• Familiarity with CMMS systems and asset management practices.

Personal Attributes

• Proactive and solutions‑focused.
• Strong leadership and team‑building skills.
• Ability to work under pressure and manage multiple priorities.

About OCS UK & Ireland

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.