Maintenance Scheduler

Sellick Partnership; Luton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency is looking for a Repairs and Maintenance Scheduler in Luton, UK. The role involves scheduling works for various tradespeople, handling customer inquiries, and providing excellent customer service. Ideal candidates should have experience in scheduling within a Maintenance context and proficiency with CRM and MS Office applications. This is a temporary ongoing position with hourly pay between £13 and £16.90, requiring a commitment to respond to emergency repairs promptly.

Qualifications

• Experience in a Maintenance or Repairs setting.
• Ability to use CRM systems and MS Office proficiently.
• Experience with reports and claims in Repairs.

Responsibilities

• Schedule works for tradespeople using databases and CRM.
• Book works effectively based on skillsets and locations.
• Follow up on repairs raised by customers.
• Deliver excellent customer care service.
• Respond to emergency repairs calmly.

Skills

Planning/Scheduling engineers

CRM systems

MS Office

Job description

Job Description

Repairs and Maintenance Scheduler

Leicestershire, UK - Office based

£13 - £16.90 per hour

Temporary ongoing contract

Sellick Partnership Ltd are currently recruiting for a Repairs and Maintenance Scheduler to join one of our Leicestershire Housing and Property based clients on a temporary ongoing contract

Daily duties of the Repairs and Maintenance Planner consists of:

• Utilising databases and CRM to scheduling works for tradespeople such as Gas Engineers, Joiners, Plumbers, Electricians and other Construction professionals
• Understanding Construction skillsets and geographical locations to effectively book works for residents
• Follow up repairs raised by customers and jobs that have multiple visits, previous cancellations and no access
• Support the delivery of an excellent customer care service to ensure that customer issues in completed properties are resolved, in particular relating to the rectification of defects and the continuation of the customer journey
• Respond to emergency repairs in a calm manner

Essential requirements of the Repairs and Maintenance Planner:

• Planning/Scheduling engineers in a Maintenance or Repairs setting
• Used CRM systems and MS Office packages
• Experience dealing with reports and claims of Damp and Mo...