Maintenance Operations Admin Specialist

Dawsongroup; Milton Keynes; Sur place; GBP 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Leave allowance: 24 days + holidays

Life assurance

Wellbeing support

Funded training

Cycle to work

Internal progression

Résumé du poste

Dawsongroup Bus & Coach is seeking an organised Administration Assistant to support the maintenance team and help minimise vehicle downtime while delivering excellent customer service in Milton Keynes. You will manage inboxes, coordinate diaries, and act as a point of contact for repair agents and customers.

Ideal candidates are proactive, accurate, and comfortable handling multiple priorities in a busy environment, with transferable admin skills and a willingness to learn.

Qualifications

• Strong organisational and administrative skills with excellent attention to detail.
• Clear written and verbal communication skills, confident handling enquiries and following up information.
• Good IT skills, including Microsoft 365 apps and the ability to learn new systems.
• Methodical problem solving with ability to work independently as priorities change.

Responsabilités

• Manage departmental inboxes, respond to routine enquiries and direct correspondence to colleagues.
• Act as a key contact for repair agents, customers, suppliers and internal departments, chasing outstanding information and updates.
• Maintain accurate repair agent records and monitor supplier compliance documentation.
• Support management reporting, KPI information, supplier performance records, repair audits and routine finance queries.
• Coordinate Maintenance Controller diaries, workloads and absence cover after suitable training, identifying process improvements.

Connaissances

Organisational skills

Administrative skills

Attention to detail

Communication skills

MS 365

Outils

Microsoft 365

Description du poste

Dawsongroup Bus & Coach is seeking an organised Administration Assistant to support the maintenance team and help minimise vehicle downtime while delivering excellent customer service in Milton Keynes. You will manage inboxes, coordinate diaries, and act as a point of contact for repair agents and customers.

Ideal candidates are proactive, accurate, and comfortable handling multiple priorities in a busy environment, with transferable admin skills and a willingness to learn.