Maintenance & Repair Operations Coordinator

Cleansing Service Group Limited; Hexham; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Annual bonus scheme

Pension plan

Share options

Training & development

Job summary

Cleansing Service Group Limited is seeking a proactive administrator to support the Maintenance & Repair team in a busy environment. You will organize schedules for field engineers, handle customer communications, and ensure CRM data accuracy.

The role suits someone who values detail, reliability, and teamwork. Offering a permanent, full-time position in the Bellingham area near Hexham, with opportunities for development and a competitive benefits package.

Qualifications

• Strong communication skills (written and verbal).
• Proven administrative experience.
• Excellent attention to detail and accuracy.
• Confident IT skills and experience using CRM systems.
• Ability to meet deadlines and work to targets.
• Strong team player with a collaborative approach.
• Customer-focused and professional.

Responsibilities

• Provide operational and administrative support to the Maintenance & Repair team.
• Coordinate and schedule work for field-based service engineers.
• Act as a central point of contact for customer communication (email and phone).
• Manage incoming and outgoing communications efficiently and professionally.
• Maintain accurate data entry within the CRM system.
• Prepare job documentation and raise paperwork for service engineers.
• Process post-service invoicing accurately and promptly.
• Provide general administrative support and assist with ad hoc tasks as required.

Skills

Strong communication

Attention to detail

Team player

Calm under pressure

Reliable

Tools

CRM systems

Microsoft Office

Job description

Cleansing Service Group Limited is seeking a proactive administrator to support the Maintenance & Repair team in a busy environment. You will organize schedules for field engineers, handle customer communications, and ensure CRM data accuracy.

The role suits someone who values detail, reliability, and teamwork. Offering a permanent, full-time position in the Bellingham area near Hexham, with opportunities for development and a competitive benefits package.