Maintenance Coordinator Damp and Mould

We build homes for sale or rent across the country; Manchester; Hybrid; GBP 27,000; Full time

Job summary

A leading housing association in the UK is seeking a Maintenance Coordinator for its Damp and Mould team. This full-time position involves managing and coordinating reactive repairs, acting as a primary contact for customer inquiries, and collaborating across various departments. The ideal candidate will have strong organizational and communication skills and experience in maintenance operations. Benefits include a competitive pension plan and 28 days of annual leave rising with service.

Benefits

Excellent pension plan (up to 6% double contribution)

28 days Annual Leave rising to 31 days

Bank Holidays

Westfield Health Cash Plan

Employee Assistance Programme

Qualifications

• Strong administrative skills and ability to work in a fast-paced environment.
• Methodical, accurate, and exceptional attention to detail.
• The ability to work flexibly and use initiative to multitask and meet deadlines.
• Strong collaboration skills to work with stakeholders at all levels.
• Excellent organizational and planning skills.
• Outstanding communication skills.

Responsibilities

• Allocate and coordinate Reactive repairs and monitor mailboxes in line with SLAs.
• Act as first point of contact for all queries and raise repair orders.
• Manage correspondence in a professional and timely manner.

Skills

Time Management

Microsoft Office

Computer Skills

Management Experience

Microsoft Outlook

Mechanical Knowledge

CMMS

OSHA

Maintenance

Property Management

Supervising Experience

Recruiting

Job description

Title : Maintenance Coordinator Damp and Mould team

Contract Type : Permanent Full time

Salary : 26200 per annum

Grade : 5

Reporting Office : Old Trafford Manchester M16

Persona : Agile Worker : 20% - 40% of contractual hours to be worked from reporting office / working location (hybrid working)

Working Pattern : 8 to 4 or 9 to 5 Monday to Friday

Closing Date : 29 September 2025

Interview Dates : 3rd October at our office in Manchester

Maintenance

Benefits include :

• Excellent pension plan (up to 6% double contribution)
• 28 days Annual Leave rising to 31 days with length of service
• Bank Holidays
• Westfield Health Cash Plan
• non-contributory life assurance up to 21 hours volunteering paid days lifestyle benefits
• Employee Assistance Programme and many more

Join our Special Projects and Sustainability Team at L&Q

L&Q are looking for an experienced Maintenance Coordinator to support administrative support to the Damp and Mould team typically including acting as a point of contact for internal and external customers and other stakeholders managing Damp and Mould cases and working collaboratively with the wider Special Projects & Sustainability team with Minor works and Surveyor inspections.

The role will report into the Maintenance Operations Team Leader working alongside the existing Coordinators covering the damp and mould caseload. You will be a key member of the team helping to the deliver our repairs and maintenance service.

If this sounds like you we would love for you to apply!

Your impact in the role

You will be responsible for the allocation and coordination of Reactive repairs monitoring mailboxes in line with SLAs handling cases and liaising with residents. You will be first point of contact for dealing with all queries and raising repair orders to the relevant teams dealing with all correspondence in a professional and timely manner.

The successful candidate must be highly organised with excellent communication administrative and numerical skills. You will need to be flexible and a team player working in a fast paced and demanding environment managing a busy workload utilising various prioritisation and time management techniques whilst collaborating with lots of different departments across the L&Q Group.

What you’ll bring

• Strong administrative skills and ability to work in a fast‑paced environment
• Methodical accurate and exceptional attention to detail
• The ability to work flexibly and use initiative to multitask and meet deadlines
• Strong collaboration skills to work with stakeholders at all levels
• Excellent organisational and planning skills
• Outstanding communication skills

Repairs and Maintenance knowledge and experience

If you require any reasonable adjustments at any stage during this process including application stage please email

About L&Q

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties home and we’re proud to serve diverse communities across London, the South East and North West of England.

At L&Q people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework which outlines our core expectations and should be demonstrated at all times and all levels when representing L&Q.

L&Q strongly believe a diverse and inclusive workforce is important and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

At L&Q sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Required Experience

IC

Key Skills

• Time Management
• Microsoft Office
• Computer Skills
• Management Experience
• Microsoft Outlook
• Mechanical Knowledge
• CMMS
• OSHA
• Maintenance
• Property Management
• Supervising Experience
• Recruiting

Employment Type : Full-Time

Experience : years

Vacancy : 1