Maintenance Administrator — Scheduling & Service Desk

Curve Recruitment; Peterborough; On-site; GBP 25,000 - 31,000; Full time

Job summary

Curve Recruitment is assisting a building services client in Peterborough to recruit a Maintenance Administrator. The role focuses on providing top-tier admin support to the Service & Maintenance team and ensuring maintenance works run smoothly for clients across sectors.

Based in Peterborough, the successful candidate will handle calls, emails, job logging, diary management, and coordination with engineers and subcontractors, contributing to high levels of service and timely reporting.

Qualifications

• Previous experience in an administration or helpdesk role, ideally within Building Services, Facilities Management, Construction or a similar environment.
• Excellent organisational skills with the ability to prioritise a busy workload.
• Good IT skills, including Microsoft Office.
• Strong communication and customer service skills.
• Experience scheduling engineers or coordinating workloads would be advantageous
• A proactive attitude with excellent attention to detail.

Responsibilities

• Answering incoming telephone calls and responding to customer enquiries.
• Providing general administrative support to the Service & Maintenance team.
• Managing the service inbox and responding to emails.
• Logging reactive maintenance jobs and allocating work to engineers.
• Scheduling engineers and managing daily diaries.
• Booking planned preventative maintenance (PPM) visits.
• Liaising with clients, engineers and subcontractors to coordinate works.
• Updating internal systems with job progress and completion details.
• Ensuring service reports and documentation are completed and filed accurately.

Skills

Excellent organisational skills

Good IT skills

Strong communication and customer

Proactive attitude

Attention to detail

Experience scheduling engineers or

Tools

Microsoft Office

Job description

Curve Recruitment is assisting a building services client in Peterborough to recruit a Maintenance Administrator. The role focuses on providing top-tier admin support to the Service & Maintenance team and ensuring maintenance works run smoothly for clients across sectors.

Based in Peterborough, the successful candidate will handle calls, emails, job logging, diary management, and coordination with engineers and subcontractors, contributing to high levels of service and timely reporting.