Mac OS X & Apple Device Administrator - Remote & On-Site Roles

Mashreq Bank; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company in the United Kingdom is seeking a Mac OS X & Apple Device Administrator. The candidate will manage macOS and iOS devices, provide troubleshooting support, and optimize MDM solutions. Ideal applicants have 3+ years of experience in device management, strong collaboration skills, and a passion for Apple technology. This role offers competitive salary, health benefits, and flexible working arrangements.

Benefits

Competitive salary and performance-based bonuses

Comprehensive health, dental, and vision insurance

401(k) with company matching

Generous PTO and paid holidays

Employee discounts on Apple products and services

Career development and training opportunities

Hybrid work flexibility

Qualifications

• 3+ years of experience managing Apple devices in an enterprise setting.
• Experience with IT support, system administration, or enterprise mobility management.
• Background in cross-platform IT environments.

Responsibilities

• Configure, deploy, and maintain macOS and iOS devices.
• Provide support for Apple hardware and software issues.
• Administer and optimize MDM solutions.
• Implement security protocols and ensure compliance.
• Manage software updates and application installations.
• Develop automation scripts for device deployment.
• Educate employees and create documentation.
• Collaborate with IT teams on compatibility.

Skills

Expertise in macOS and iOS device management in an enterprise environment

Hands-on experience with MDM platforms

Strong knowledge of Apple security frameworks

Proficiency in Bash, Python, or AppleScript

Understanding of networking fundamentals

Familiarity with enterprise applications

Experience with Apple DEP and VPP

Ability to diagnose and resolve hardware and software issues

Tools

MDM platforms

Apple DEP

Apple VPP

Job description

Job Summary

Apple Inc. is seeking a skilled Mac OS X & Apple Device Administrator to join our team. This role is ideal for a tech-savvy professional with a deep understanding of macOS, iOS, and Apple ecosystem management. You will be responsible for configuring, maintaining, and troubleshooting Apple devices, ensuring seamless integration with corporate systems. This role requires a proactive problem solver who can support both remote and on-site operations while optimizing Apple device performance across enterprise environments.

Key Responsibilities

• Device Administration: Configure, deploy, and maintain macOS and iOS devices across the organization.

• Troubleshooting & Support: Provide first-line and advanced support for Apple hardware and software issues.

• MDM Management: Administer and optimize mobile device management (MDM) solutions like Jamf, Apple Business Manager, and Intune.

• Security & Compliance: Implement security protocols, encryption, and access controls to ensure compliance with company policies.

• Software & System Updates: Manage updates, patches, and application installations across Apple devices.

• Integration & Automation: Develop automation scripts for device deployment, software installation, and configuration management.

• User Training & Documentation: Educate employees on best practices for using Apple devices and create detailed documentation.

• Collaboration with IT Teams: Work alongside Windows and network administrators to ensure seamless cross-platform compatibility.

Required Skills and Qualifications

• Expertise in macOS and iOS device management in an enterprise environment.

• Hands-on experience with MDM platforms (Jamf, Intune, Apple Business Manager).

• Strong knowledge of Apple security frameworks, encryption, and access controls.

• Proficiency in Bash, Python, or AppleScript for automation and scripting.

• Understanding of networking fundamentals (DNS, DHCP, VPN, Wi-Fi configuration).

• Familiarity with enterprise applications such as Office 365, Adobe Creative Cloud, and cloud-based storage solutions.

• Experience with Apple DEP (Device Enrollment Program) and VPP (Volume Purchase Program).

• Ability to diagnose and resolve hardware and software issues efficiently.

Experience

• 3+ years of experience managing Apple devices in an enterprise setting.

• Experience with IT support, system administration, or enterprise mobility management.

• Background in working with cross-platform IT environments (Windows/macOS integration is a plus).

Working Hours

• Full-time role (40 hours per week).

• Flexible work schedule with the possibility of remote work.

• Some on-site visits may be required based on business needs.

• Occasional after-hours or weekend work for maintenance and upgrades.

Knowledge, Skills, and Abilities

• Excellent troubleshooting and problem-solving abilities.

• Strong written and verbal communication skills.

• Ability to work independently and collaboratively in a team environment.

• Passion for Apple products and staying updated on the latest technology trends.

• Customer service mindset with the ability to train and support end users.

Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• 401(k) with company matching.

• Generous PTO and paid holidays.

• Employee discounts on Apple products and services.

• Career development and training opportunities.

• Hybrid work flexibility.

Why Join Apple Inc.?

At Apple, we are committed to innovation, excellence, and pushing the boundaries of technology. As a Mac OS X & Apple Device Administrator, you will have the opportunity to work with cutting-edge Apple solutions while contributing to a global leader in technology. You will be part of a dynamic team that values creativity, technical expertise, and collaboration.

How to Apply

Interested candidates should submit their resume and cover letter via the Apple Careers website or through LinkedIn. Shortlisted applicants will be contacted for interviews.

Join Apple Inc. and be a part of a team that transforms the way the world interacts with technology!