M365 Product Analyst – 12 Month Fixed-Term Contract

Financial Conduct Authority; Leeds; Hybrid; GBP 52,000 - 62,000; Full time

Job summary

A regulatory body for financial services is looking for an M365 Product Analyst for a 12-month fixed-term contract. This role in Leeds offers a salary range of £52,400 to £61,800, depending on experience. The successful candidate will support Microsoft 365 services, enhance collaboration tools, and lead product innovation initiatives in a hybrid working model, allowing up to 60% remote work. Benefits include a non-contributory pension, private healthcare, and 25 days annual leave plus bank holidays.

Benefits

25 days annual leave plus bank holidays

Hybrid model with up to 60% remote work

Non-contributory pension (8–12%)

Private healthcare with Bupa

35 hours of paid volunteering annually

Flexible benefits scheme

Qualifications

• Proven experience working with internal business users to deliver product change and ensure adoption.
• Demonstrated experience as a Product Analyst in an Agile environment.
• Prior experience supporting Microsoft 365 services at an organizational level.

Responsibilities

• Support colleagues in mastering SharePoint and Teams Channels.
• Conduct product and user research analyzing market trends.
• Collaborate with stakeholders to translate needs into features for backlog.
• Lead training sessions and clinics for user support.
• Collaborate with experts to deliver value and improve digital workplace experience.
• Leverage Power Platform for innovative solutions.

Skills

Product change campaign delivery

Agile environment experience

Microsoft 365 services proficiency

Strong communication skills

Detail-oriented organization

Tools

Microsoft Teams

SharePoint

Job description

M365 Product Analyst – 12 Month Fixed-Term Contract

Division: Data, Technology & Innovation

Department: Intelligence & Digital

• Salary: National (Edinburgh and Leeds) ranging from £52,400 to £61,800 and London £57,700 to £68,000 per annum (Salary offered will be based on skills and experience)

• This role is graded as: Senior Associate - Regulatory

• Your recruitment contact is Sonika via [e-mail]. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.

About the FCA and team

We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth and shaping the future of UK finance services.

The Data, Technology and Innovation (DTI) division enables the FCA to be a digital‑first, data‑led smart regulator by delivering a secure, agile and cost‑effective technology and data ecosystem that drives better decisions, transparency and operational efficiency. The Intelligence and Digital department within DTI division drives a digital‑first regulatory approach, leveraging advanced analytics, AI and emerging technologies to enhance intelligence, decision‑making and market oversight.

Role responsibilities

• Provide support and guidance to colleagues across the organisation in mastering SharePoint and Teams Channels to make collaboration seamless and efficient
• Shape the future of our tools by conducting product and user research analysing market trends and recommending feature enhancements that keep us ahead
• Turn ideas into impact by collaborating with a broad range of internal stakeholders to understand their needs and translate them into EPICs, features and user stories for the Agile backlog
• Empower our people by leading engaging training sessions and hosting drop‑in clinics ensuring every user feels confident and supported
• Drive innovation across teams by collaborating with cross‑functional experts to deliver continuous value improve the digital workplace experience and champion change by showcasing new features at forums inspiring colleagues to embrace modern ways of working
• Lead Power Tooling initiatives leveraging Power Platform capabilities to transform ways of working automate processes and deliver impactful solutions across the organization with exposure to high‑profile stakeholders and directors

Skills required

Minimum:

• Proven experience working with internal business users to deliver product change campaigns and communicate new features in terms of business value, ensuring adoption and engagement across the organisation
• Demonstratable experience as a Product Analyst in an Agile environment, including writing EPICs, features and user stories and participating in Agile ceremonies to support iterative delivery
• Prior experience supporting Microsoft 365 services (SharePoint and MS Teams) at an organisational level, with the ability to understand user requirements and translate them into clear deliverables for technical teams

Essential:

• Strong communication and collaboration skills with proven ability to work effectively in team environments
• Highly organized and detail‑oriented, capable of managing multiple activities and deliverables within structured frameworks and compliance standards
• Proficiency in using M365 services, with experience in data analysis, root cause identification and applying qualitative and quantitative techniques

Benefits

• 25 days annual leave plus bank holidays
• Hybrid model with up to 60% remote work
• Non‑contributory pension (8–12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits and our recruitment process as a whole visit our benefits page.

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part‑time and job sharing where applicable.

Disability confident: our hiring approach

We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long‑term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timelines

Timeline:

• Job advert close: 30 December at 11:59pm
• CV Review/Shortlist: 2 December
• First Interview: w/c 12 January
• Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.