M365 Messaging SME | On-Call Operations Lead

Barclays UK; Knutsford; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global operations team is seeking an experienced M365 Messaging Administrator based in Knutsford. The role involves providing expert operational support for Microsoft 365 technologies, participating in on-call rotations, and ensuring optimal performance of critical infrastructure. The ideal candidate will possess a strong background in Entra ID Administration and Azure platform knowledge, with responsibilities including technical support and preventative maintenance. This position represents an excellent opportunity for growth within a dynamic environment.

Qualifications

• Experience as a Subject Matter Expert (SME) for Microsoft 365 or Entra.
• Participates in on-call rotations and handles after-hours support when required.
• Proficient in providing operational support for messaging and collaboration tech.

Responsibilities

• Monitor and maintain technology infrastructure to resolve complex issues.
• Provide technical support for service management function to improve service.
• Execute preventative maintenance tasks on hardware and software.

Skills

Strong Entra ID Administration / Entra Connect

Strong Integration and Federation skills of Entra

Strong Azure / M365 Platform knowledge

Copilot / Copilot Studio / Agents

Tools

Exchange Online

M365 Tenant Platform

Graph API / API development skills

Entra Backup solutions (Rubrik)

Job description

A global operations team is seeking an experienced M365 Messaging Administrator based in Knutsford. The role involves providing expert operational support for Microsoft 365 technologies, participating in on-call rotations, and ensuring optimal performance of critical infrastructure. The ideal candidate will possess a strong background in Entra ID Administration and Azure platform knowledge, with responsibilities including technical support and preventative maintenance. This position represents an excellent opportunity for growth within a dynamic environment.