Luxury Student Residence Supervisor

Vita Student; Manchester; On-site; GBP 28,000; Full time

Job summary

A residential accommodation provider in Manchester is seeking a dynamic Residence Supervisor to oversee daily operations at House of Social. The role includes supervising a team, maintaining high service standards, and training new staff. Ideal candidates are experienced in customer service and team leadership, with excellent communication skills. The position offers a competitive salary, paid holidays, and various employee perks, including a pension scheme and career development opportunities.

Benefits

28 days paid holiday

Access to Perkbox

Royal London Pension

Employee recognition programs

Career development opportunities

24/7 Employee Assistance

Qualifications

• Experience in a customer-facing role with premium service delivery.
• Responsible for mentoring and supporting colleagues in a supervisory capacity.
• Must have a proactive approach to maintaining cleanliness and safety.

Responsibilities

• Supervise operational duties and report team performance.
• Motivate team members and create a positive working environment.
• Train new team members in customer service standards.
• Audit operational practices and recommend improvements.

Skills

Customer service experience

Team leadership

Communication skills

Problem-solving

Technological aptitude

Job description

A residential accommodation provider in Manchester is seeking a dynamic Residence Supervisor to oversee daily operations at House of Social. The role includes supervising a team, maintaining high service standards, and training new staff. Ideal candidates are experienced in customer service and team leadership, with excellent communication skills. The position offers a competitive salary, paid holidays, and various employee perks, including a pension scheme and career development opportunities.