Luxury Retail Team Leader & Brand Ambassador

Rituals; Chester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading luxury cosmetics brand in Chester is looking for a Rituals Expert to join their in-store management team. This role involves acting as a lead sales advisor and mentor to the team, ensuring a fantastic customer experience while achieving performance targets. The ideal candidate is experienced in retail or hospitality and is passionate about the brand. You'll work closely with the management team to reach store goals and support your Rituals Advisors effectively.

Qualifications

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• Ability to mentor team members and connect with customers.

Responsibilities

• Lead sales advisor focused on excellent customer experience.
• Mentor and support Rituals Advisors.
• Work towards personal and store goals.

Skills

Customer-service mentality

Team-player work ethic

Decision making

Problem-solving skills

Organised and structured

Job description

A leading luxury cosmetics brand in Chester is looking for a Rituals Expert to join their in-store management team. This role involves acting as a lead sales advisor and mentor to the team, ensuring a fantastic customer experience while achieving performance targets. The ideal candidate is experienced in retail or hospitality and is passionate about the brand. You'll work closely with the management team to reach store goals and support your Rituals Advisors effectively.