Luxury Personal Shopping Concierge

Selfridges; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A luxury retail establishment in Greater London is seeking a Personal Shopping Assistant to enhance customer experience and support the Personal Shopping team. The ideal candidate will possess exceptional organizational and communication skills, exhibiting a genuine passion for luxury products and client service. Duties include managing client interactions, supporting appointments, and maintaining strong relationships with clients. A keen eye for detail and ability to create engaging social media content are also essential. This role offers an exciting opportunity to grow in the retail sector in a luxury environment.

Qualifications

• Experience in providing high-quality customer service in luxury retail environments.
• Strong organization and multitasking skills to manage appointments effectively.
• Ability to communicate effectively and build relationships with clients.

Responsibilities

• Deliver extraordinary customer experiences to overachieve sales plans.
• Support Personal Shopping appointments from setup to follow-up.
• Process orders and manage customer correspondence across various channels.

Skills

Customer service expertise

Organizational skills

Communication skills

Attention to detail

Social media content creation

Job description

A luxury retail establishment in Greater London is seeking a Personal Shopping Assistant to enhance customer experience and support the Personal Shopping team. The ideal candidate will possess exceptional organizational and communication skills, exhibiting a genuine passion for luxury products and client service. Duties include managing client interactions, supporting appointments, and maintaining strong relationships with clients. A keen eye for detail and ability to create engaging social media content are also essential. This role offers an exciting opportunity to grow in the retail sector in a luxury environment.