Luxury Jewellery Sales Advisor

IRD Consultancy; Colchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A luxury jewellery firm in Colchester is seeking a skilled Sales Consultant to build lasting relationships with clients. The ideal candidate will excel in managing personal client books, actively listen to uncover unique preferences, and consistently achieve sales targets. This role requires emotional intelligence to handle negotiations gracefully and provide exceptional after-sales care. If you are passionate about luxury service and client satisfaction, we want to hear from you soon!

Qualifications

• Proven experience in relationship management and personal client book management.
• Ability to meet and exceed sales targets consistently.
• Exceptional interpersonal skills to foster loyalty.

Responsibilities

• Manage a personal client book with long-term loyalty.
• Use active listening to uncover customer's needs.
• Meet and exceed sales targets and KPIs.
• Generate referrals through exceptional customer experience.
• Navigate high-value negotiations confidently.
• Ensure high-quality after-sales care and follow-ups.

Skills

Relationship Management

Deep Active Listening

Sales Excellence

Closing with Grace

Emotional Intelligence

Job description

A luxury jewellery firm in Colchester is seeking a skilled Sales Consultant to build lasting relationships with clients. The ideal candidate will excel in managing personal client books, actively listen to uncover unique preferences, and consistently achieve sales targets. This role requires emotional intelligence to handle negotiations gracefully and provide exceptional after-sales care. If you are passionate about luxury service and client satisfaction, we want to hear from you soon!