Luxury Hotel Receptionist - 5-Star Service, Perks & Parking

The Alexander Hotel Collection; Egham; On-site; GBP 23,000; Full time

Job summary

A prestigious hotel group is seeking a Hotel Receptionist to join their team at Great Fosters Hotel in Egham. The successful candidate will welcome guests, manage check-ins, and provide excellent customer service. Ideal candidates will have strong communication skills and a warm disposition. The role involves various shifts totaling 35 hours a week including weekends. Benefits include holiday entitlement and discounted services across hotels.

Benefits

4 weeks holiday, rising to 5 weeks with service

Employee uniform

Free car parking

Discounted hotel accommodation

Discounted hair treatments at Utopia Spas

Refer a friend staff recruitment scheme

Anniversary incentives including paid day off and discounts

Qualifications

• Excellent standard of personal appearance.
• Genuine desire to serve guests.

Responsibilities

• Welcoming arrival guests.
• Guest check-in and rooming.
• Handling enquiries in person and by phone.
• Posting charges and guest billing.
• Taking bedroom reservations.
• Producing daily Activity Report.
• Upselling facilities and rooms.
• Organizing porter service as needed.
• Balancing the shift and completing end of day procedures.

Skills

Excellent communication skills

Warm and friendly disposition

Attention to detail

Organized

Accurate data entry

Job description

A prestigious hotel group is seeking a Hotel Receptionist to join their team at Great Fosters Hotel in Egham. The successful candidate will welcome guests, manage check-ins, and provide excellent customer service. Ideal candidates will have strong communication skills and a warm disposition. The role involves various shifts totaling 35 hours a week including weekends. Benefits include holiday entitlement and discounted services across hotels.