Luxury Front Desk & Guest Experience Coordinator

Signature Senior Lifestyle Ltd; Reigate; On-site; GBP 20,000 - 25,000; Full time

Job summary

A luxury care and nursing home in Reigate is seeking a Receptionist to be the first point of contact for visitors. You will manage the reception area, welcoming visitors, answering phones, and performing administrative tasks. The ideal candidate will possess excellent communication skills and be IT literate. This role requires a professional manner and a proactive attitude as you contribute to a kind and positive workplace culture.

Qualifications

• Friendly and welcoming first point of contact for the business.
• Previous switchboard experience and exposure to client complaints is a bonus.

Responsibilities

• Clean and tidy the reception area for best impressions.
• Greet visitors courteously, check identity, and manage visitor logs.
• Answer phones, redirect calls, and handle emails.
• Perform filing, word-processing, and maintain databases.
• Organise staff lunch rotas and manage incoming post.

Skills

IT literate – competent in MS Office

Excellent communication skills

Professional telephone manner

Problem-solving

Job description

A luxury care and nursing home in Reigate is seeking a Receptionist to be the first point of contact for visitors. You will manage the reception area, welcoming visitors, answering phones, and performing administrative tasks. The ideal candidate will possess excellent communication skills and be IT literate. This role requires a professional manner and a proactive attitude as you contribute to a kind and positive workplace culture.