Luxury Duty Manager - Lake District Hospitality Lead

Lake Placid Lodge; Windermere; On-site; GBP 37,000 - 43,000; Full time

Job summary

A luxury hotel in Windermere is seeking a Duty Manager. This role entails overseeing hotel operations, supporting department managers, and ensuring exceptional guest service. The ideal candidate will have experience in high-end hospitality, strong communication skills, and a passion for people. The position offers a competitive salary of £37,000, meals on shift, and opportunities for growth within a prestigious hospitality network.

Benefits

Meals on shift

Uniform provided

Generous gratuities

Opportunities for growth

Creative work environment

Qualifications

• Experience in luxury hospitality or high-end service environments.
• Calm under pressure and solution-focused.
• Passionate about people, both guests and colleagues.

Responsibilities

• Oversee smooth hotel operations during shifts.
• Support department managers with guest relations.
• Respond to guest needs with professionalism.
• Ensure brand standards reflect the Gilpin experience.

Skills

Luxury hospitality experience

Strong communication

Problem-solving

Team leadership

Job description

A luxury hotel in Windermere is seeking a Duty Manager. This role entails overseeing hotel operations, supporting department managers, and ensuring exceptional guest service. The ideal candidate will have experience in high-end hospitality, strong communication skills, and a passion for people. The position offers a competitive salary of £37,000, meals on shift, and opportunities for growth within a prestigious hospitality network.