Luxury Client Advisor – Elite Watch Experience

IWC; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury brand in London is seeking a Client Advisor to provide exceptional client service and achieve sales targets. The successful applicant will interact with clients, manage customer service requests, and engage actively in building relationships. This role is suited for those with strong selling skills, emotional intelligence, and a passion for fine products, offering a dynamic work environment in luxury retail.

Qualifications

• Fluent in local language and English, ideally another tourist language.
• Professional background in Sales or Hospitality preferred.
• Passion for horology and fine jewellery.

Responsibilities

• Deliver outstanding client service and treatment.
• Achieve personal sales targets and those of the boutique.
• Engage in CRM activities and follow up on prospects.

Skills

Emotional intelligence

Selling skills

Client satisfaction understanding

Communication skills

Interpersonal skills

Education

General education

Job description

A luxury brand in London is seeking a Client Advisor to provide exceptional client service and achieve sales targets. The successful applicant will interact with clients, manage customer service requests, and engage actively in building relationships. This role is suited for those with strong selling skills, emotional intelligence, and a passion for fine products, offering a dynamic work environment in luxury retail.